Learning & Training Content Coordinator at US Tech Solutions

Job Title: Learning & Training Content Coordinator

Location: San Francisco, CA (Hybrid role)

Duration: 5 months contract

Job Description:

• The Learning & Training Content Coordinator plays a crucial role in supporting and executing partner management initiatives with a focus on training, content creation, and program management.
• This position works closely with internal teams and stakeholders to ensure successful partner onboarding, training, and ongoing support.

Responsibilities:

Training and Content Support:

• Create comprehensive training materials for users of the GAS platform.
• Serve as the point of contact for the partner User Voice program, gathering feedback and managing data insights.
• Collaborate with the content team to create content for priority sections.
• Ensure content is accurately posted to the Help Center and scaled appropriately for various formats (training materials, user manuals).
• Identify existing content for reuse and areas for new content development.
• Create both training and user-facing content (e.g., Help Center articles).

Program Support:

• Provide support by answering questions and addressing concerns related to known issues.
• Assist with the planning, execution, and management of dealership programs.
• Design and create actionable reports from available dashboards to inform decision-making.
• Provide support for ongoing and new partner-related projects.

Experience:

• 2+ years of experience in a partner enablement, training, or content creation role.

Skills:

• Experience with learning management systems (LMS) a plus.

Education:

• Bachelor's degree in Business, Communications, Marketing, or a related field preferred.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:
Name: Dhaval
Email: dhaval@ustechsolutionsinc.com
Internal Reference Id: 24-14049