Learning and Development Specialist - Chimes International Limited

General Description:A Chimes Trainer is primarily responsible for the end-to-end administration and facilitation of New Employee Orientation, in-service, safety, annual and other required training for employees of Chimes District of Columbia at contract sites (including MD, PA, VA, and NC). The position requires in-person training facilitation, leading occasional Zoom learning sessions, the ability to multi-task and serve multiple locations, and demonstrated people skills with compassion and respect for persons with disabilities.Position Responsibilities

• To conduct training needs assessments and implement training for all levels of employees (Team Members) at their work sites
• To deliver training for Team Members at their work sites across various work shifts, which requires flexibility in scheduling workdays and hours
• To conduct training sessions covering a variety of areas, including required annual health and safety practices, new employee orientation (NEO), and other professional development workshops.
• To measure the effectiveness of training programs through learning evaluation methods
• To provide feedback on and update existing course content and training materials when needed, including workshop agendas, outlines, presentations, and manuals
• To assist Director of Learning and Development in identification of and design of new courses, selecting and developing teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works
• Complete necessary learning administration tasks, including creation of course rosters, updating attendance to the LMS timely, and preparing weekly and monthly training reports to the Training Manager
• Ensure scheduling and delivery of mandatory annual training courses
• Communicate effectively with the Training Manager, team members, trainers, and site management to ensure all needs are met

Additional Responsibilities

• Maintain trainer certification(s) to conduct training in various areas, such as CPR/First Aid, any other areas as required
• Complete required in-service training, including, but not limited to, OSHA Workplace Safety Standards, HIPAA, Workplace Harassment, and other safety precautions as directed by Human Resources
• Maintain knowledge and understanding of Chimes District of Columbia programs and services, employees' needs, and the knowledge, skills, and abilities needed by the staff to change and improve job performance
• Comply with Contractor's rules for the building, security guidelines, Chimes District of Columbia Rules for the workplace and all policies and procedures
• Actively engage in professional development by participating in workshops, certifications, and other courses as available.
• Assume other duties, responsibilities and special projects as required

Job Competencies Needed for Success on the Job

• Strong workshop facilitation skills using a blended learning approach, including presentation, videos, activities, and use of other necessary supplemental tools to aid in comprehension of needed skills
• Able to influence without authority across various sites and departments to ensure all required training is attended by participants to stay compliant
• Ability to work both independently and collaboratively with others as needed
• Ability to make decisions and solve problems
• Demonstrated ability to multi-task and show flexibility and re-prioritize throughout the day
• Strong verbal and written communication skills
• Ability to meet deadlines as required by the job
• Ability to understand and comply with safety procedures and environmental requirements
• Ability to interact with others in a positive, enthusiastic, respectful, and courteous manner.
• Natural ability to demonstrate patience and compassion when training Team Members
• Proficient with MSFT Office Suite (Outlook, Word, Excel, PowerPoint)

Education and Experience

• High School Diploma and 5 years of related training experience
• Demonstrated experience and understanding of training and development (i.e., workshop facilitation, presentation skills, learning needs assessment, instructional design, curriculum development, learning evaluation, and adult learning theory and development.)
• Valid CPR/FA certification preferred
• Experience administering a Learning Management System (LMS)
• Experience working with individuals with disabilities preferred
• OSHA training a plus

Physical Abilities Needed to Meet Work Demands

• Ability to stand, sit, or walk for extended periods of time
• Ability to go up and down stairs
• Ability to reach above the head, bend, kneel, stoop, and crawl
• Ability to lift, carry, and push up to 30 lbs. as needed

Other requirements

• Valid driver's license for a minimum of 3 years, from state of residence, and ability to drive to locations required for training delivery with the possibility of occasional out of state site visits.
• Willing to deliver training in person and onsite at various locations including, but not limited to, MD, VA, PA, DC, and NC.
• A successfully completed background check to obtain and retain government and site clearances as needed for various training locations.

What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Company Match
• Transportation Subsidy
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.#cmd410