Learning Designer - Red Lobster

Overview

We are seeking a creative and detail-oriented Graphic & Video Production Designer to join our Training and Development team. This role involves creating visually compelling graphics and videos that support our training and development initiatives for Operations/Restaurant focus. This person focuses on designing and implementing our employee training and development needs into engaging courses.

The Graphic & Video Production Designer will report to the Director of Training and Development to deliver exceptional human resources solutions and support, primarily for employees and leaders in Operations. This position does not currently have direct reports.

Key Responsibilities

• Lead the research, design, production, implementation, and evaluation of training and development programming for operations including Certified Restaurant Supervisors, Managers in Training, Restaurant Managers, General Managers, and Directors of Operations.
• Manage video projects from concept to completion, including post-production editing and sound design.
• Shoot, edit and produce video-based learning.
• Research, recommend and implement modern educational methods (e.g., Gamification, AI and etc.)
• Develop appealing infographics and illustrations that enhance learning and retention.
• Create and publish engaging course content in physical and digital formats (e-learning, videos, quizzes, hands-on learning, Power Point, etc.)
• Build out interactive blended learning and experience structuring programs and are familiar with both classroom style and web-based courses.
• Ability to rapidly formulate proof of concepts to create innovative, experiential and on brand learning experiences.
• Comfort with abstract concepts and ideas as initial business needs are scoped, with demonstrated success working through ambiguity and change.
• Convert complex topics and simplify into digestible learning experience that will support the business.
• Ensure brand consistency across all visual materials.
• Support the planning of annual Operations Leadership Conference by developing content and execution on site.

Skills and Abilities

• Superior verbal and written communication skills.
• Excellent interpersonal and counseling skills; ability to be highly influential and motivational.
• Excellent presentation and facilitation skills.
• Strong vision and strategic planning skills.
• Strong project management skills: ability to lead projects independently and produce accurate and timely work.
• Ability to complete work under deadlines, in a fast-paced environment, and prioritize tasks.
• Self-starter with analytical curiosity, strong critical thinking skills, and excellent follow through.
• Ability to establish rapport and build relationships with all levels of employees.
• Proficient with Microsoft Office Suite and Teams or related software.
• Strong content writing ability, creativity, attention to detail and excellent proofing and editing skills.
• Knowledge of graphic fundamentals.

Required Education and Experience

• Proven experience in graphic design and video production.
• Proficiency in design software (e.g., Adobe Creative Suite: Photoshop, Illustrator, After Effects) and video editing software (e.g., Premiere Pro, Final Cut Pro.)
• Hands- on experience with Learning Management Software.
• 2 plus years work experience as an graphic and video production designer or similar role.
• Experience designing, developing, and supporting organization-wide talent management programs that cover training and development.
• Experience with instructional design, eLearning, and adult learning theories.
• Demonstrated success with creating and managing project deliverables of a complex large scale, ranging from technical skill through behavioral skill development.
• Superior knowledge of Adobe Creative Cloud (e.g., In Design, Photoshop) and eLearning development tools such as Articulate 360, Rise, Storyline.
• Experience in creating and producing graphics designs .

Preferred Education and Experience

• Bachelor's degree in Graphic Design, Multimedia Production, Instructional Design, Training Technology or related field.
• Certifications such as Design Learning or CPTD.
• Experience capturing metrics and producing various employment reports.
• Experience with or certifications in predictive and behavioral assessment tools.