Lead Worker - Chimes District of Columbia.

Shift time: 7:00am-4:00pmJob Summary:
Perform manual labor associated with all aspects of maintaining floors in accordance with contract specifications. Lead, manage, and oversee the work and time schedules of other employees while maintaining customer satisfaction and relationships at the highest possible level. Position requires strong leadership, management, and interpersonal skills with clear compassion and respect for employees and persons with disabilities.Essential Functions:

• Complies with all Agency policies and procedures and follow contract specifications
• Reads, writes, and speaks (communicate and relate information) English
• Oversees all aspects of cleaning of assigned areas making sure floor techs follow procedures and perform duties as assigned
• Reads and understands all technical manuals for the equipment that is being used and follows proper guidance in regards to maintenance and use of the equipment.
• Ensures floor tech team understands and follows technical manual procedures, and guidance.
• Inspects scheduled work, keeps daily log of cleaning discrepancies, and make corrections
• Performs and documents inspections for Chimes DC and reports critical items immediately
• Verifies compliance with safety and security procedures
• Performs daily floor tech functions while also leading team in day-to-day activities
• Maintains all floor surfaces including porches and steps at entrances
• Details corners and edges
• Moves furniture/equipment to gain access to floors
• Mixes chemicals, uses and measures correctly
• Strips, seals, waxes, burnishes, buffs floors, and cleans carpets as required by contract
• Sweeps, dust mops, and damp mops floors
• Ensures that all equipment is properly prepared for use
• Uses wet vacs and vacuums for carpets and tile
• Uses low speed and high speed rotary floor machines and ride on floor machines
• Uses scrubbers, burnishers, buffers, strippers, and extractors
• Uses wet vacs, carpet extractors, and carpet spotters
• Maintain High Efficiency Particulate Air (HEPA) equipment
• Empties and cleans machines after use and maintains equipment to standards
• Performs preventative maintenance check on equipment before and after use
• Follows all safety rules and procedures when using any equipment
• Follow Safety Regulations, report incidents, and manage procedures for safety, medical and/or emergency situations
• Cleans water accumulation after a pipe breaks including contaminated septic water
• Removals trash in specific areas when required
• Performs or assists with special restoration work, as required
• Perform emergency cleaning and carpet extraction tasks as required
• Acts as teacher, coach, and mentor to newly hired floor techs for training purposes
• Acts as coach and mentor to all floor techs when training is needed
• Acts as supervisor when supervisor is not present
  • Ensures and reports on quality and quantity of work completed by floor techs with accuracy
  • Assigns rework as needed and assists to ensure 100% compliance with contract specifications
  • Assists with training staff in proper procedures and techniques
  • Works closely with supervisor to ensure all duties assigned to team are completed per contract
  • Promptly answers/responds to all calls or messages from supervisor or designated representative
  • Immediately reports facilities issues such as broken or leaking fixtures to supervisor
• Reports to supervisor supply needs and equipment issues
• Complies with uniform dress code and personal hygiene standards
• Attends meetings and training programs and relates information to employees
• Attends work regularly and remains on site for scheduled shift
• Passes and complies with CPR/First Aid training, OSHA training
• Passes and complies with all building and security requirements and procedures

Secondary Functions:

• Assists with inventory
• Keeps records and provides requested reports
• Assists with special events by setting up and taking down furniture
• Assists with standard custodial duties as needed and in emergency situations
• Removes snow and ice from sidewalks, steps, driveways, and parking areas when required
• Keeps track of and maintain assigned equipment, vehicles, and supplies.
• Performs other duties and tasks as needed

*Duties, responsibilities, and tasks may change at any time with or without noticePhysical Abilities Needed to Meet Work Demands:

• Ability to stand or walk for long periods of time
• Ability to go up and down stairs
• Ability to reach above the head, bend, kneel, stoop
• Ability to lift, carry, and push up to 50 lbs. regularly and up to 100 lbs. with assistance
• Ability to work in dusty spaces or adverse weather conditions
• Ability to see details on the floor, above the head, or on surfaces

Job Competencies Needed for Success on the Job:

• Ability to lead and direct others
• Ability to determine accuracy and quality
• Ability to work with limited direct supervision
• Ability to follow directions and focus on tasks
• Ability to report problems or relate information verbally and in writing per contract
• Ability to work in a constant state of alertness and with safety always in mind
• Ability to understand and comply with safety procedures and environmental requirements
• Ability to understand and perform the requirements of the statement of work
• Ability to use and care for equipment and cleaning supplies properly
• Ability to notice and report changes in work space conditions
• Ability to notify supervisor when equipment or supplies are needed to perform task
• Ability to complete tasks in a timely manner with numerous interruptions
• Ability to attend work regularly according to assigned schedule and company policies
• Ability to work a flexible schedule as required
• Ability to attend and participate in training and work related meetings
• Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner
• Ability to comply with all building, security, and company policies and procedures

Essential Personnel: This function/position is designated as essential. This means that when the facility is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at the facility.Education:

• High School diploma or equivalent preferred
• Valid CPR/FR certification preferred
• Knowledge of regulatory standards for floor care and chemicals
• Knowledge of floor finishes, applications, and removals
• Knowledge of floor care equipment
• Bilingual preferred-Spanish/English

Experience:

• Two years' experience as a floor tech
• One-year experience as a lead worker preferably working as a floor lead
• Custodial and Floor tech training
• Candidates with disabilities preferred

What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• Discounts on Verizon mobile service
• And More!

Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.#cdc202