Lead Wellness Advisor - Hyde Park - YogaSix - Hyde Park | Gold Coast

DESCRIPTION

Job Title: Lead Wellness Advisor

Reports to: Owner

COMPANY OVERVIEW:

YogaSix believes everyone deserves the mind-body experience of yoga. YogaSix offers six different class types designed to accommodate students of all levels in a way that is empowering, encouraging, and fun. YogaSix was established in 2012 and is the fastest growing boutique yoga company in the United States.

POSITION:

The Lead Wellness Advisor assists the Owner with new membership sales as well the retention of current members.  The Lead Wellness Advisor acts as sales and operations lead during their shift lead whom Wellness Advisors report to. The Lead Wellness Advisor provides superior customer service while assisting new and current students in class selections, answering membership questions, and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong YogaSix Hyde Park community. The Wellness Advisor also assists with studio cleanliness.

JOB REQUIREMENTS:

• High energy, personable, positive, detail oriented 
• Excellent sales, and customer service skills 
• Goal-oriented with an ability to achieve sales targets
• Highly collaborative and thrive in a team environment
• Ability to quickly learn and use studio's technology stack including the Club Ready and LoyalSnap software systems
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Confident with technology e.g. computer skills and software (Microsoft excel), social media
• Attend special events and trainings as needed
• Part-time (minimum 25 hours/week)

RESPONSIBILITIES:

• Execute full sales process of lead generation, follow up, and closing the sale
• Meet and exceed sales goals as established by the Owner
• Operational and sales supervision of Wellness Advisor
• Sales training, coaching, and role-playing of Wellness Advisors
• Conduct studio tours with new prospects to build rapport to facilitate sales
• Be knowledgeable about products, programs and pricing
• Emphasize and enforce objectives of the studio as a fitness and wellness provider
• Book quality appointments to achieve monthly sales quota
• Participate in grassroots/community events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
• Assists with maintaining a clean, safe and inviting environment
• Assumes responsibility for developing selling skills
• Other duties as assigned

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. 
• Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during presale and peak activity periods.
• May be required to sit or stand for up to four hours at a time, reach with hands and arms
• Ability to bend, lift kneel, and drive a car. This job requires the person to climb up and down flights of stairs. May be asked to occasionally lift up to 40 pounds.

COMPENSATION & PERKS:

• This position offers a competitive hourly wage
• Opportunity to earn sales commission & bonuses
• Employee discount on retail and free yoga classes

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