Lead Teller (Highway 96) - MidSouth Community Federal Credit Union

MidSouth Community Federal Credit Union is seeking to hire a talented individual who is driven by the desire to serve others in Warner Robins, Georgia.

Who Are We?

As the oldest locally-owned financial institution in Middle Georgia, MidSouth Community Federal Credit Union focuses on its members each day -- both external and internal. All team members recognize the importance of Helping People Afford Life and it is at the heart of what we do.

A Day In the Life as a Lead Teller

The primary role of a Lead Teller (non-exempt, Grade 7) at MidSouth Community FCU is to assist members by offering products and services that would improve the members' financial lives. As a Lead Teller, you will be handling financial transactions, resolving members' problems, and answering questions that cover the MidSouth spectrum of products and services. Also, you would process financial transactions, sell monetary instruments, and educate members on the features and benefits of MidSouth's products and services.

What Are We Looking For?

If you have worked in a cash-handing or customer/member-facing role that requires a high level of accuracy and attention to detail, this position may be perfect for you!

In an ever-changing world of banking, we are looking for someone who is adaptable to change and willing to see a task through from beginning to end. Additionally, we are looking for a person who is able to effectively balance priorities, while maintaining a level of high professionalism and courtesy to all members.

Experience: Five or more years of similar or related experience. History of satisfactory performance and behavior. Ability to train other Tellers (on the job training). Ability to function as backup vault custodian. Demonstrated ability to handle complex inquiries and issues successfully.

Education: A high school education or GED.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

How is the Work Schedule?

The Lead Teller position is a full time role, working typically 40 hours weekly. There is a Saturday morning rotation for each person in the branch. For this rotation, one person in the branch would be scheduled to work during our open hours of 9 AM to 12 PM on Saturday, and would work a half-day during that week prior.

Are You Ready to Join Our Team?

Our recruiting cycle includes reviewing all applications, conducting phone interviews, and conducting face-to-face interviews. Once we review your application and resume, you will be contacted by phone if you are selected to move forward in our hiring process.

Note: This position has been posted for both internal and external applicants - meaning that current employees are eligible for this opportunity as well. If this position is filled internally, all external applicants will be notified, stating that fact.

Additional Notes

This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary.

All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.

POSTED 12/03/2024