LEAD SUPPORT SERVICES UTILITY (FULL TIME) - Compass Group, North America

Crothall Healthcare





+ We are hiring immediately for full time LEAD SUPPORT SERVICES UTILITY positions.


+ Location: Miami Valley Hospital - 1 Wyoming Street, Dayton, OH 45409. Note: online applications accepted only.


+ Schedule: Full time schedule. Days and hours may vary. More details upon interview.


+ Requirement: Previous experience is preferred, but not required.


+ Pay Range: $18.00 per hour to $25.00






Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean! (https://www.compasscreative.studio/portals/au7u8qqj/CompassOneHealthcareVideoLibrary/playlist/97704c3b-3382-40e1-91e2-1bdc8234ab9c/qmogevqpvo/The-Power-of-Clean.mp4)



Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing.




Job Summary





Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department's duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.


Essential Duties and Responsibilities:



+ Delivers quality customer service to customers by providing one on one attention to the detail.


+ Provide assignments and assistance to team members.


+ Demonstrate proper use of personal protective equipment in all aspects of job performance.


+ Relieve shift supervisor in times of absence.


+ Adjust or cover schedules as needed during times of short staffing.


+ Ensure that team member maintain set standards by conducting quality assurance surveys.


+ Monitor and report any equipment issues or shortages.


+ Conduct customer and patient surveys.


+ Any other duties as assigned by supervisor or director.


+ Interact with patients/customers in an appropriate manner in relation to age based competencies.


+ Performs other duties as assigned.






BENEFITS FOR OUR TEAM MEMBERS



+ Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program




+ Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)



Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf) for paid time off benefits information.


Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.




Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business nece ssity.


Applications are accepted on an ongoing basis.


Crothall maintains a drug-free workplace.