Lead Software Engineer - Applications Support - JPMorgan Chase Bank, N.A.

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Corporate & Investment Bank, Digital & Platform Services, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, equity, inclusion, and respect
• Applies software and infrastructure engineering skills to run, maintain and improve service / product against established Service

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering Applications Support concepts and 5+ years of applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Strong application support and production management experience
• Experience in Shell Scripting, Basic trouble shooting
• Experience in Power shell Scripting, Windows server administration, IIS setup and administration
• SFTP client and server. Reflection Attachmate administration, SFTP setups
• Experience in Scheduling tools - Autosys setup and execution
• Experience with PL/SQL, writing and troubleshooting medium to complex SQLs using Oracle, SQL Server, PostgreSQL. SQL Tuning and Optimization
• Experience in Grafana and Prometheus, Splunk, Monitoring tools - Geneos or equivalent

Preferred qualifications, capabilities, and skills

• Experience in AWS, EKS - Experience with EKS and kubectl commands
• knowledge in CloudWatch - Understanding of different metrics, dashboarding and setting up dashboard using Terraform
• Understanding of AWS services like SQS, SNS, MSK, Lambda etc.
• Good to have Python and/or any programming skills, ServiceNow

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans