Lead Server - Full-Time - Encore Luxury Living

Looking for a career where you can make a difference in someone else's life? Where opportunities abound to advance your future, both personally and professionally? Encore Luxury Living is the place for you. You'll thrive in a luxury senior living community and organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You'll enrich the community in which you work, and that community will enrich you. We know you'll make an impactful difference. Because the difference is you. Come join us!

One of the strengths that sets Encore Luxury Living apart as a luxury  community is our chef-prepared cuisine and the country club dining experience we provide three times a day. We are seeking a friendly, professional, organized and, above all, compassionate Lead Server with the kind, patient and cheerful spirit to deliver on that exceptional experience. You know the satisfied feeling you get at an upscale restaurant when the servers do an excellent job? That's because they've been trained and led well in performing promptly, accurately and courteously at all times. That's the same feeling we wish our residents to have every day, and as the Lead Server of the Waitstaff, your performance is key to making that happen. In this role you will be responsible for ensuring all meals are served and presented in accordance with the guidelines established by the Director of Dining Services. The loving care, attention and great customer service you bring to the dining experience are fundamental to the quality of life and the general wellbeing of our residents every day.

Additional responsibilities include:

• Helping the Dining Room Manager prepare work schedules for Dining Room personnel
• Assigning waitstaff and bus staff to their stations on each shift
• Ensuring all dining room systems are functional before, during and after meals
• Monitoring food delivery, table satisfaction and bussing procedures continually
• Maintaining safety standards at all times
• Logging records of guest checks
• Overseeing cleanliness of dining room and kitchen areas assigned to waitstaff
• Participating in offsite events, holiday parties and special onsite events
• Performing other duties as assigned by the Dining Room Manager or Director of Dining Services

Weekend availability is a must, including Sunday 

The ideal candidate will have the following skills/qualifications:

• Willing to wait on tables and run a station
• Remain friendly and courteous to residents and fellow team members
• Participate as a team player, always with a positive attitude
• Able to carry a tray of about 30 pounds on shoulder
• Experience working with a senior population is preferred, but not required
• Familiarity with food safety, food preparation and board of health guidelines is a plus
• Is able to adjust to different personality types and situations in positive ways
• Must always be reliable, caring and gentle in actions and demeanor
• Maintains an abiding respect for the elderly and remains calm at all times

Must have or be willing to get a COVID-19 vaccine, subject to legal accommodations