Lead Receptionist - Full-Time - Northbridge Companies

Description

Position at Stone Hill Andover

Lead Receptionist

Monday-Friday 8am-4pm

Threading Joy and Connection

Why Join Our Team:

We care about our team and offer lots of benefits for your growth and happiness.

• Competitive Compensation: Get paid well for your skills and hard work.
• Flexible Scheduling: Have a flexible schedule that fits your life.
• Time Off: Take breaks with paid holidays, vacation, and personal days.
• Health and Wellness: Stay healthy with good insurance for you and your family.
• Financial Security: Plan for the future with a 401(k) and company match.
• Invested in You: ongoing training and growth opportunities.

Receptionist Job Summary

As the first point of contact for residents, visitors, and associates, you will play a crucial role in creating a warm and welcoming environment. You'll be the face of our community and all we represent.

Responsibilities:

• Be the Lead on our concierge/reception team and ensure all shifts are filled.
• Greet and welcome residents, families, and visitors with a friendly and helpful attitude.
• Answer incoming calls, transfer calls to appropriate departments, and take messages when necessary.
• Manage and distribute incoming mail and packages.
• Assist residents and their families with general information and inquiries.
• Coordinate appointments and meetings for residents with various community services.
• Perform general clerical tasks, including data entry, filing, and photocopying.
• Monitor and control access to the community, ensuring the safety and security of residents and staff.

Qualifications:

• Must have previous leadership experience.
• Have a high school diploma or equivalent.
• Previous experience in a customer service or receptionist role.
• Excellent verbal and written communication skills.
• Proficient in using basic office equipment and computer applications.
• Empathy and understanding for the needs of senior residents.
• Be compassionate and patient, professional and courteous at all times.

As the face of our community you will bring joy to everyone's day. Join us and measure your success in the smiles you help create.

APPLY NOW

Criminal Background Screening is required.

*All candidates will be required to show valid proof of full vaccination for COVID-19 before commencing work or commit to obtaining full vaccination within 30 days of commencing work, unless they receive an approved exemption.

Live Well, Love Life

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