Lead Product Manager - R&D Solutions - Clarivate
Remote
About the Job
Clarivate is looking for a Lead Product Manager for R&D Solutions to join the team. In this role, you will act as “CEO” in charge of discovering, developing, and growing new business intelligence solutions for the R&D community. You will be focused on growing our chemical search toolkit product which chemical R&D professionals use to perform advanced chemical structure search against patent and scientific content. We are looking for someone with strong customer engagement, strategic, leadership, analytical, communication, and technical skills as they lead, and partner with, their teammates to solve clients’ problems.
About You – experience, education, skills, and accomplishments
Bachelor's degree in a chemistry-related field, computer science, business, finance, economics, analytics, law, or a related field or equivalent relevant work experience
5+ years in a product management, product owner, or related role interfacing with customers and products.
2+ years working with a customer-facing, cloud-based, Software-as-a-Service vendor
It would be great if you also had...
Experience working with Intellectual Property, developing or supporting software for legal or IP professionals
Chemical industry experience working with cheminformatics, chemical taxonomy, and classification
Experience with the Salesforce CRM, JIRA, and Confluence
Knowledge of Pendo (or similar analytics tools)
What will you be doing in this role?
Create compelling visions and directions for the product by aligning with customer needs to set a product strategy
Identify pathways and milestones to identify MVPs and versions, and advance the current product forward, wherever it may be in the product lifecycle
Execute an outcome- and impact-driven product development cycle by nurturing deep customer relationships
Partnering with consulting or services businesses to source new ideas, refine user requirements, test prototypes, and automate manual tasks via your solutions
Lead rapid experimentation and data-gathering to address risky assumptions in discovery
Refining and iterating on features and solutions constantly, leveraging customer and community feedback throughout
Managing a prioritized backlog of tickets to define the squad’s development activities, including writing user story tickets with acceptance criteria, logging bug tickets reproducible and expected behaviors, and grooming and planning tickets with the squad as part of sprint cycles. Comfortable working within an Agile framework
Sharing key user stories and efforts in development with relevant GTM and customer support teams to help them communicate and drive adoption of new enhancements to customer community
Build a strong relationship with the tech and UX leaders on the squad to jointly steer the squad towards continuous improvement and success.
About the Team
The PM will be part of the larger Patent Intelligence, Search, and Analytics product team, collectively growing Clarivate’s solutions to support corporations, law firms, and government patent and trademark agencies in developing, protecting, and investing in their intellectual property.
Hours of Work
Full time, permanent
This is a hybrid role working 2-3 days a week in any of our Clarivate offices in the United States or Europe
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At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training and other terms, conditions and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.