Lead Pharmacy Technician - Sweetgrass Pharmacy and Compounding

What We Have to Offer:

• Training and Development provided within role!
• Quarterly Bonuses for Full Time Staff
• Flexible Scheduling.  You have evenings and Sundays off
• Medical Benefits – 2 plans to choose from BCBS, we pay 50% of employee’s premium and eligible 1st of the month 60 days after start date
• Voluntary Benefits from Companion Life – Dental, Vision, Life and Accidental Dismemberment and Death Insurance, Short Term Disability, Long Term Disability
• 401(k) with a company match
• Profit Sharing
• Paid Time Off – up to 120 hours a year
• Free Parking
• Snacks provided and occasional employee lunches
• Quarterly employee outings (Happy Hours, Stingrays, Riverdogs Games)

Our Mission: 

Sweetgrass Pharmacy and Compounding’s mission is to provide customers with the highest quality prescriptions and specialty compounded prescription medications. Convenience, service, and care will exceed our customers’ expectations. 

What We Are Looking For:

The ideal candidate has a passion for helping patients and has the following experience and background:

• Independent Pharmacy 
• Pioneer software 
• SC State Certified Pharmacy Technician (CPhT)

Job Overview

Our focus is our patients and the community.  The Lead Pharmacy Technician at Sweetgrass Pharmacy and Compounding performs a broad range of complex technical responsibilities as a subject matter expert in all pharmacy operations functional areas.  This position provides support to all retail pharmacy technicians, actively provides solutions and coaching, and fills in where needed.  This is a full-time position based at our Carolina Park location.

Compensation based on experience and credentials

Responsibilities and Duties:

• Actively listen to patients and their concerns, addressing their needs promptly.
• Ensures all patient/prescriber text messages and voicemails are responded to.
• Delegate responsibilities to technicians and motivate staff to perform at a high level.  Support the training and develop of the staff and provide coaching.
• Properly fill prescriptions, manage inventory and evaluates/correct overages, handle insurances, take phoned-in prescriptions and communicate with Pharmacist.
• Manages Sweetgrass Med-Sync program which includes setting up patients, processing sync meds, troubleshooting problems. 
• Identify changes in patient medications and properly update profile.
• Unenroll patients when necessary.
• Handles drug recalls.
• Administer vaccines to patients.
• Other Duties As Assigned.

Education and Experience:

• High School Diploma or equivalent
• Minimum of 3 years related experience
• State Pharmacy Technician Registration required
• CPhT State Certification Required
• Immunization and CPR certification required. 
• Independent Pharmacy preferred

Knowledge, Skills and Abilities:

• Highly Effective Organizational Skills
• Ability to ensure accuracy of entering patient information
• Pleasant demeanor and ability to handle a variety of customer service issues.
• Must be collaborative and able to perform as part of a team.
• Ability to build and maintain positive working relationships through effective communication, performance improvement and teamwork efforts
• Ability to read, write, and perform simple math.
• Pharmacy Software – Pioneer Rx a plus
• Ability to learn new software and programs (MedSync)
• Proficiency with automation systems (Parata, Eyecon, RapidPak, etc)
• Ability to be coached