Lead Network Engineer - CPE - Brightspeed

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed has an exciting opportunity for a Lead Network Engineer to join our brand new, state of the art laboratory. As a Lead Network Engineer, you will be responsible for the access space of our end-to-end laboratory network.  You will work with our team of engineers on developing and conducting test cases to identify issues and verify new products and firmware updates meet our standards for deployment.

As Lead Network Engineeryou will have the following responsibilities:

• Work with the lab team on developing and running test cases.
• Conduct testing on customer premise equipment in the lab.
• Conduct automated and manual testing on new products and firmware loads.  
• Work with the Laboratory manger on developing key milestones.
• Support lab need in building out test beds, racking equipment, and finding new efficiencies.
• Work cross-functionally with other team members across all network sectors.
• Provide readouts of test results and root cause analysis.
• Work closely with vendors on solutions, bug fixes, and new products and firmware releases.
• Assist in developing and maintain standards and guidelines to preserve test integrity.
• Discover new innovations to improve the lab and Brightspeed as a whole.
• Assist with testing of additional devices as needed.

This position is for the Kansas City Metro Area and requires onsite reporting.

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree, or relevant experience.
• Experience with CPE including residential gateways, routers, ONTs, and Wi-Fi products.
• Must be able to collaborate with a diverse team of individuals.
• Experience with a variety of vendors:  Calix, AXON, Zyxel, Technicolor
• Experience with trouble isolation and root cause analysis.
• Knowledge of the 802.11 standards
• Knowledge of TR-69 and TR-143
• Excellent communication skills and the ability to interact professionally with a diverse group of team members, managers, and subject matter experts with strong presentation skills.
• Adaptive learner with excellent written & verbal communication and analytical/critical thinking skills
• Solid organizational skills, and ability to cope with deadlines.
• Proficient in Microsoft Office applications including Visio, PowerPoint, and Excel.

BONUS POINTS FOR:

• 10+ years of Telecommunications experience.
• Industry certifications.
• Technology Laboratory experience.
• Programing and scripting experience.
• Vendor relations
• Knowledge of multimeters, Oscilloscopes, and other testing tools

#LI-RM1

All your information will be kept confidential according to EEO guidelines.

WHY JOIN US?

We aspire to contemporary ways of working.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice