Lead Medical Assistant, UCM Care Network - The University of Chicago Medicine

Job Description

Join a world-class academic healthcare system, UChicago Medicine Care Network, as a Lead Medicial Assistant at our River East clinic.

The Lead Medical Assistant, UCM Care Network, performs a wide variety of supportive care services to patients under the direct supervision of a registered nurse or physician. The Lead CMA role provides clinical and administrative coverage for the Ambulatory setting, including the creation of daily staff schedules, performing service recovery, covering staffing gaps, and directing clinical flow. The Lead CMA, Care Network, interfaces with providers, clinical staff members and administrative staff members to ensure that each patient has an excellent experience in the clinic.  

Essential Job Functions

• Performs clinical care in the practice, including vitals, lab tests, aerosol nebulizations, administration of immunizations, care in urgent situations, and maintaining equipment.
• Provide clinical support and leadership for faculty and staff. 
• Coordinates with staff and providers to enhance the quality of patient care. 
• Coordinates daily schedule for rooms and clinical assignments and performs quality audits on MA rooming and charting process.
• Active participant and informal leader in staff meetings. 
• Collaborates with Care Network and clinic leadership to implement new policy and procedure and workflows.
• Takes lead in the orientation of new clinical employees, participates in continuous quality improvement projects. 
• Assists with data collection and shares responsibility for MDI board. 
• Pmotes teamwork to create a positive work environment. 
• Uses sincere greetings with providers, staff, and families, and owns and resolves service recovery with internal and external clients.
• Is aware of emergency procedures for their area and acts as a leader to staff in the case of emergencies. 
• Performs other duties as assigned.

Required Qualifications

• A completed High School diploma or equivalent from an accredited body.
• 1 year of experience with the UChicago Medicine health system.
• Knowledge and skills necessary to provide care appropriate to patients of the clinic.
• Completion of a certified/registered program for medical assistants that is recognized by the American Heart Association or American Red Cross.
• A current certificate of cardiopulmonary resuscitation training.

Position Details

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Day Shift
• Unit/Department: Primary Care
• CBA Code: Non-Union

In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the day shift, anywhere between 7:30 a.m.- 8:00 p.m. and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 90% at the River East location and 10% at various offsite locations. The days of the week that you are scheduled will vary depending on the week, but we anticipate that you will be scheduled to work on weekends (Saturday) once every month.

Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.