Lead Maintenance Tech - The Michaels Organization

Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen.

The Lead Maintenance Technician will work closely with the Maintenance Supervisor, while assuming some of the Supervisor’s duties in his or her absence, assist the Maintenance Supervisor in maintaining the physical integrity of the community, assist with the supervision of maintenance staff, help in assigning and distributing work orders, work closely with vendors to ensure quality of work, assist technicians with issues that may arise while performing their duties while ensuring a safe, secure and comfortable living environment for residents, visitors and staff. The Lead Maintenance Technician will carry out assigned duties in a safe manner and in addition to the duties described herein, will perform other duties as requested by the Maintenance Supervisor and Facility Director. The Lead Maintenance Technician must provide exceptional customer service while assessing and repairing the property.

1. Computer skills required.
2. Supervise maintenance technicians in the absence of the Facility Director.
3. Knowledgeable of pertinent laws and applicable regulations including, but not limited to EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics and Freon.
4. Be aware of the condition throughout the property and immediately initiate action to correct unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes and broken/burned out exterior lights.
5. Be aware of all utility meter cut-offs, fixture cut-offs, and sewer clean-outs.
6. Perform basic and advanced HVAC repairs to residential heating and cooling systems. Repairs and maintenance include items such as completing preventive maintenance checks and services, troubleshooting systems to identify problems, repair / replace faulty internal parts, pull vacuums and charge units, repair / replace entire HVAC systems
7. Perform basic electrical repairs on items such as appliances, fixtures, switches, outlets, circuits, etc. and light plumbing work, such as clearing stoppages, replacing fittings, etc.
8. Perform carpentry work, such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, as well as exterior and interior painting.
9. Replace broken glass, tile, screens, garbage disposals, fixtures, appliances, draperies, lock

10. Assist in custodial and grounds work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in common areas.
11. Responds to work orders and resident concerns in a timely and professional manner.
12. Assist make-ready staff as required and directed by the Maintenance Supervisor to meet deadlines.
13. Complete accurate records regarding preventive maintenance, and work orders.
14. Report any maintenance or resident related concerns to manager and/or supervisor in a timely manner.
15. Periodically inspect all units, buildings and common areas, performing repairs and janitorial assistance as needed. Make sure storage areas and entrances are locked and adequate lighting in those areas is maintained.
16. Attend and participate in training seminars as requested. Be aware and operate within OSHA (Occupational Safety and Health Act) standards and company safety policies and procedures at all times.
17. Ensure effective, timely and professional interactions with residents, contractors and property management team on all maintenance services provided.
18. Must be knowledgeable of inventory levels of spare parts and supplies and inform Maintenance Supervisor of shortages.
19. Perform other duties as assigned.

Physical Demands of Job:

Required Experience:

1. HVAC certification preferred
2. One year of Supervisor experience.
3. Preferred three years’ experience or training in the following areas: carpentry, light plumbing work, light electrical work, painting, refurbishing and cleaning, air-conditioning.
4. Proven knowledge and application of codes, laws, and regulations.
5. Must be able to pass background investigation and drug test screening.

Required Education/Training:

1. High School Diploma or GED
2. Valid Driver’s License and acceptable driving record.
3. All specific certifications required by law.
4. Must successfully complete all required courses, classes, and training provided by MMS.

Required Skills and Abilities:

1. Must be able to work as part of a team, as well as complete assignments independently.
2. Must be able to work in a fast-paced and customer service-oriented environment.
3. Perform duties under pressure and meet deadlines in a timely manner.
4. Must be able to read and write legibly to complete required maintenance reports and requests, review manuals and operating instructions, read cautionary labels, and respond to written instruction from staff and residents.
5. Read and interpret technical drawings and diagrams.
6. Prioritize and manage daily workload to ensure successful completion.
7. Take instructions from supervisors.
8. Exercise problem-solving skills.
9. Interact with co-workers, supervisors, vendors, residents, guests, and the public in a professional and pleasant manner.
10. Any employee in this position must be knowledgeable and skilled in the safe use and maintenance of the tools required to perform the position:

Working Conditions:

1. Must be able to work 40 hours per week to include evenings, weekends and holidays if required for emergency, on-call or scheduled shifts. Overtime hours may be required.
2. Must be able and eligible to drive a company vehicle for completing resident service requests, picking up replacement parts and supplies from warehouses and vendors, and inspecting grounds.

Salary Range Information

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Rewards & Benefits

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more:

• Help make the world a better place in a team-oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day.

Come join our team. You’re going to love it here!