Lead Infrastructure Engineer - Broadcast A/V Operations - JPMorgan Chase Bank, N.A.

Bring your infrastructure and A/V broadcasting engineering experience and join the employee platforms team where you will assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. In this role you will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure- Broadcast Operations Engineer at JPMorgan Chase within the Corporate Employee Platforms Team, you will be working along with the deployment project managers, system design consultants and A/V Engineering team, ensure that the design and implementation meets with production standards and redundancy criteria. In this role you will be responsible to accept the building system into production. In addition, you will ensure training and certification of all technical operators prior to opening, and partner with senior event producers and technicians to ensure operational stability, event readiness and failsafe redundancy planning for all day-today operations.

Job responsibilities

• Provides leadership and timely resolutions during major outages, and ensures all redundant paths are working and/or break glass solutions are deployed
• Provides proactive monitoring and system integrity checks - pre-event and during events
• Provides development of EOL strategy, upgrade design path and integration plan inline with capital refresh cycle and a/v engineering strategy
• Works as a single point of contact for all network changes and patches, and partners with network engineers and a/v engineering on all outages and resolution
• Drives proactive monitoring of all critical systems
• Works with head of event production, head of virtual production and conference center operations manager(s) to ensure event readiness.
• Develop, publish and maintain comprehensive operational SOP documents

Required qualifications, capabilities, and skills

• Formal training or certification on Infrastructure Engineering concepts and 5+ years applied experience.
• Deep knowledge of deployment and/ or operational experience with SMPTE 2110 ( Audio, Video, Data Over IP )
• Providius - Media Analysis, Network Telemetry and Cyber Security tool
• Deep knowledge of advanced and practical broadcast and ProAV signal flows and processing
• Deep knowledge of spine and leaf network topology (Arista DCS-Series, CCS-Series, Media Control Service (MCS) & CloudVision), Core understanding of network protocols, network services and how they relate to a broadcast IP Media network

Preferred qualifications, capabilities, and skills

• Deep knowledge of Immersive Design Studio's, CANVAS System. A live event experience media server system with Zoom integration, and deep knowledge of Broadcast Control Systems, notably EVS, Cerebrum software
• Deep knowledge of Ross video switching ecosystem. Ultrix Carbonite & xPression , and advanced knowledge of ProAV digital audio mixers, DSP's. Q-Sys
• Deep knowledge with a/v & broadcast system design and integration, real estate / construction principles
• Deep knowledge of RF distributed technology and Shure Axient systems

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
New York,NY $137,750.00 - $185,000.00 / year