Lead In-Charge Auditor - TTEC

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.  As an Operational Auditor you'll be a part of bringing humanity to business. #experienceTTEC

 Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You will be Doing

You are responsible for conducting audits to assess the effectiveness of internal controls, identify operational risks, and recommend improvements. This role requires a strong analytical mindset, a keen eye for detail, and a solid understanding of audit methodologies and best practices. 

You will report to the Director, Head of Internal Audit.

During a Typical Day, You will

•         Conduct in-depth reviews of operational processes to identify potential risks and control weaknesses.

•         Analyze complex data and information to identify trends and anomalies.

•         Evaluate the effectiveness of internal controls in mitigating risks.

•         Prepare detailed audit working papers to document audit evidence and conclusions.

•         Identify and assess operational risks, including financial, operational, and compliance risks.

•         Draft clear and concise audit reports that effectively communicate audit findings, conclusions, and recommendations.

•         Collaborate with Cross-Functional Teams

 What You Bring to the Role

• A minimum of 2 years' experience in operational auditing
• Strong analytical and problem-solving skills
• In-depth knowledge of audit methodologies and standards
• Proficiency in Microsoft Excel and other data analysis tools
• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Strong project management skills combined with effective written and verbal communication, presentation and interpersonal skills

What You Can Expect 

•           An annual incentive program  

•             Medical, dental, and vision 

•             Tax-advantaged healthcare accounts 

•               Financial and income protection benefits 

•               Paid time off (PTO) and wellness time off 

•              Tuition reimbursement and access to thousands of free online courses

•             Visit

The anticipated range is $65,000-$80,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. 

About TTEC 
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. 

•         TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

•         #LI-Hybrid