Lead Fire Alarm Technician - Cana Communications

About Us:
CANA Communications, an Eagle Fire owned company, has been helping protect people and property with life safety systems since 1982. We offer a broad range of services and programs in fire alarm, security, and communications systems designed to meet the specific needs of each facility we serve.

Job Summary:

As a Lead Installer, you will oversee the installation, programming, troubleshooting, and certification of fire alarm, security, and other electronic systems. This senior-level role requires strong leadership, project management, and technical expertise to deliver high-quality results on time and within budget. You will manage multiple projects, ensuring the highest level of customer satisfaction.

Key Responsibilities:

• Lead and manage the installation and service of electronic systems, including fire alarms, security, CCTV, access control, and more.
• Program, troubleshoot, test, and certify systems, ensuring compliance with company standards.
• Handle multiple commercial projects, both small and large.
• Build and maintain strong relationships with clients, coworkers, and vendors.
• Oversee project staff, ensuring quality work and adherence to deadlines.
• Manage and resolve on-site issues, working with manufacturers and field reps to procure replacement parts as needed.
• Maintain system logs and submit daily progress reports.

Requirements:

Education:

• Required: High School Diploma or GED
• Preferred: Post-Secondary Education

Certifications:

• Required: NICET Level I
• Preferred: NICET Level II or higher, plus certifications such as EST3, EST IO64, Firelite ES-50X, and more.

Experience:

• Required: 7-12 years of related experience (if not NICET certified).
• Preferred: 10-15 years with at least 2 relevant certifications.

Skills:

• In-depth technical knowledge of fire alarm and other electronic systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and interpersonal skills; a team player.
• Proficient in reading blueprints, schematics, and technical documents.
• Ability to manage time and resources efficiently.
• Physically able to lift up to 70 lbs, climb ladders, and work on construction sites.

Reporting & Supervision:

• Reports to the Project Manager.
• Manages on-site staff and ensures project completion according to plan.

Performance Measures:

• Meeting project deadlines, staying within budget, and delivering quality work.
• Maintaining customer satisfaction and addressing any complaints promptly.
• Effective team management and leadership, ensuring project goals are met.

Working Conditions:

• Must be able to work on construction sites and handle various weather conditions.

EEO Compliance:

Cana Communications is an Equal Opportunity Employer and supports workplace diversity. We do not discriminate based on race, religion, gender, sexual orientation, national origin, disability, or veteran status.