Lead Field Service Technician - Bronx, NY - Honeywell

Honeywell Intelligrated

Intelligrated is a ~$2.5B global business and part of the ~$8B Safety and Productivity Solutions (SPS) Strategic Business Group of Honeywell. Honeywell Intelligrated (IGS) designs, manufactures, integrates and installs complete material handling automation solutions, including conveyor, IntelliSort® sortation, Alvey® palletizers, Honeywell Robotics, automated storage and retrieval systems, and voice- and light-directed picking technologies — all managed by advanced machine controls and our best-in-class Momentum™ warehouse execution system. By drawing on an ever-expanding portfolio and deep industry expertise, we provide best-fit, scalable solutions to help businesses optimize and manage their entire fulfillment processes, from receiving to shipping — and everything in between.


The Connected Distribution Center from Honeywell Intelligrated is designed to help companies make the digital transformation from manual to automated processes and keep up with the rapidly escalating pace of modern commerce demands. Through the seamless integration of sensors, controls, automation and labor, we’re providing the real-time business intelligence to help our customers make informed business decisions, ensure worker safety, and maximize equipment uptime and lifecycles.

From concept and integration to industry-leading lifecycle support services, Honeywell Intelligrated is committed to our customers’ successes — delivering sustained distribution and fulfillment productivity and continual performance improvements through increased flexibility, efficiency and accuracy. We back every project with 24X7 multilingual technical support and access to lifecycle support services through a network of national, regional and local service centers.


The Assistant Site Supervisor is critical to the smooth operation of our customers distribution centers and will be required to supervise and work alongside a team of Customer Service Technicians performing journeyman level work involving troubleshooting, repairing, and conducting preventive maintenance on our customers various material handling systems. The Assistant Site Supervisor will ensure preventive maintenance schedules are met, both mechanically and electrically, with support from other internal engineers and repairs are made when needed. The Assistant Site Supervisor may represent Intelligrated on site and will also need to follow our customers’ guidelines for general work practices outlined on site. 



*Role will likely include night-time shifts

Key Responsibilities


+ Assigns and monitors maintenance department daily operation by monitoring and driving department performance related to maintaining the material handling equipment covered under the contract, while ensuring the team members comply with state and federal regulations (i.e. OSHA, Hazardous Waste, NFPA etc.) relating to maintenance operations


+ Monitors and ensures areas of responsibility are in compliance with Intelligrated's standards for quality and safety, maintaining procedures and supporting documentation


+ Assists in driving and implementing the business plan against the contract for the area of responsibility to achieve facility goals (e.g. production, quality, safety); implements operational improvements


+ Supervises duties and leads Customer Service Technicians and Sr. Customer Service Technicians


+ Follows-up on staffing, workload and performance results to meet business demands for workload and performance results


+ Provides resolution to mechanical, technical/control issues; documents all information relating to customer support issues in CMMS and Dashboard database


+ Follows up with customers and other departments to ensure issues have been resolved


+ Assists in the development of specific technical and training documentation; assists in the development of a Technical


+ Support Help Desk/Troubleshooting guide


+ Ensures the appropriate paperwork is completed in a timely manner


+ Maintains inventory of company supplied tools


+ Provides information to the Customer Service Department and other members of management to enhance Customer Service success


+ Executes a safe and timely, quality oriented preventive maintenance occurrence on the conveyor system


+ Adheres to all department and company standards, operating procedures and safety requirements while contributing to improvement


+ Assist in overseeing and direct financial aspects as assigned and/or in area of responsibility by monitoring and tracking expenses compared to budget; monitoring asset utilization; preparing, reviewing and/or analyzing business reports



The annual base salary pay range for this position is $78,000 - $100,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

YOU MUST HAVE


+ High school diploma


+ Mechanical skill set


+ Electrical skill set


WE VALUE


+ Degree from a vocational school or college with a focus in the Mechanical or Electrical field.


+ 2 years apprenticeship or equivalent experience in the Mechanical or Electrical field.


+ Understand basic electrical and electronic schematics.


+ 2 years experience with automated conveyor systems and controls.


+ 2 years experience with Programmable Logic Control (PLC) programs, Servo drives, PC controllers, VFD’s, dc power supplies, optical devices (i.e., encoders, photo eyes, etc.).


+ Ability to troubleshoot basic Input/Output functions.


Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.