Lead Cook - IHOP

Position Summary:  

At the International House of Pancakes (IHOP), we're seeking a dedicated and experienced Kitchen Manager to oversee the heart of our restaurant operations. As the Kitchen Manager, you'll play a pivotal role in ensuring the quality and consistency of our food, managing kitchen staff, and maintaining a safe and efficient work environment. 

Responsibilities:  

• Oversee all aspects of kitchen operations, including food preparation, cooking, and presentation. 
• Ensure adherence to recipes, portion sizes, and quality standards to deliver delicious and consistent meals to our guests. 
• Manage kitchen staff, including hiring, training, scheduling, and performance evaluations. 
• Monitor inventory levels and place orders for ingredients and supplies as needed. 
• Enforce food safety and sanitation guidelines to maintain a clean and safe working environment. 
• Collaborate with the General Manager to develop and implement strategies for improving kitchen efficiency and profitability. 
• Handle customer inquiries, concerns, and complaints related to food quality or service. 
• Maintain equipment and facilities to ensure optimal functionality and safety. 

Qualifications:  

• High school diploma or equivalent; culinary degree or related certification preferred. 
• Proven experience as a Kitchen Manager or similar role in a high-volume restaurant environment. 
• Strong leadership and team-building skills. 
• Excellent knowledge of food safety and sanitation regulations. 
• Ability to thrive in a fast-paced, high-pressure environment. 
• Proficient computer skills, including inventory management software. 

Competencies:

• Leadership: Ability to inspire and motivate kitchen staff to achieve excellence. 
• Attention to Detail: Commitment to maintaining high standards of food quality and presentation. 
• Problem Solving: Quick and effective decision-making to address operational challenges. 
• Communication: Clear and concise communication with kitchen staff, management, and other team members. 
• Adaptability: Flexibility to adapt to changing priorities and demands. 

Skills:

• Culinary expertise 
• Team management 
• Inventory management 
• Food safety and sanitation 
• Time management 

Physical Requirements:  

• Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. 
• Standing and Walking: Prolonged periods of standing and walking throughout the shift. 
• Bending and Reaching: Frequent bending, reaching, and twisting. 
• Manual Dexterity: Good hand-eye coordination. 
• Communication Skills: Clear verbal communication to interact with people. 
• Temperature Tolerance: Ability to work in varying temperatures. 

Benefits:

• Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.  
• Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.  
• Career Growth: Training programs, clear career paths, and mentorship opportunities.  
• Recognition: Performance-based incentives, bonuses, and employee recognition programs.  
• Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.  
• Flexibility: Customizable benefits and support for major life events.