Lead Cleaner - ABM Industries
Los Angeles, CA Not Available
About the Job
Overview
| Description for Internal Candidates |
PLEASE SUBMIT A RESUME FOR CONSIDERATION
Position Summary Details
This Lead Cleaner position is responsible for giving direction, motivation, and guidance to a team of cleaners.
Pay: $21.95 an hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Shift: 2:30pm - 11pm - Must Work Weekends
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Essential Functions
- Conducts quality improvement inspections within assigned areas of responsibility
- Ensures quality and satisfaction levels are meeting and/or exceeding expectations
- Assures the highest quality of customer satisfaction
- Assists with Training and Development
- Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
- Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
- Leads and participates in a team to ensure the successful completion of assigned tasks
- Responsible for the running and leadership of the shift in the absence of the Supervisor
- When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
- Assists the Supervisor and Shift Manager in the direction and supervision of field employees
- While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor
- Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
- Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
Responsibilities
- Provides leadership and direction to team members
- Provides open communication between field employees and management
- Provides positive coaching to team members
- Assists with the training of housekeeping staff and schedules work assignments
- Assists with making daily and weekly work schedules
- Oversees and performs cleaning operations in assigned building
- Takes care of keys and access cards for the property
- Reports damaged, broken and out of work features/items
- Makes sure premises are secured at all times
- Oversees and performs additional service requests (tag job) in assigned building
- Oversees quality of jobs and confirms completion with Area Manager.
- Provides training to all new hires assigned to the building
- Attends and participates in all meeting and training sessions involving assigned property and crew.
- Checks supplies, equipment, and chemicals weekly.
- Completes order forms completely and accurately.
- Coordinates equipment usage and inventories.
- Performs all tasks and duties required of your team
- Delegate tasks to staff and set-meet deadlines
- Train staff and provide coaching when needed
- Oversee day to day operations and clients requests in assigned areas
- Assist staff when needed in designated areas
- Miscellaneous duties as assigned
Qualifications
- Must be 18 years of age or older.
- Must have 1 years of supervision/leadership experience of 5 or more employees
- Bilingual – Must be able to read, write and communicate in Spanish and English
- Housekeeping experience required
- Must have floor care and floor care machine knowledge
Preferred Qualifications:
- Customer Service Experience
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
Source : ABM Industries