Lead Cashier - Walk-In Centers

SUMMARY

Assist supervisor with supervising and coordinating activities primarily at the offsite cashier walk-in centers that include the tow lot and traffic court locations.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Assist with completing the daily and monthly staff schedule.
• Assist with ensuring window coverage, breaks and lunches.
• Communicate daily morning and end of shift updates both verbally and written to the leadership team.
• Participate with implementation of new procedures/training staff.
• Assist with development/activities to ensure positive staff morale.
• Follows up on requests from Clients.
• Balances all daily transactions.
• Assist with completing daily, weekly, and monthly reconciliation reports.
• Assist with completing monthly attendance reports.
• Ensure Quality standards daily.
• Complete Quality control measure daily.
• Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent oral and written communication skills.
• Proven ability to manage and provide leadership.

AVAILABILITY

Must be available to work all shifts between the hours of 7:00am and 3:00am, Monday – Sunday. Scheduling is based on the need for the cashiering sites.

EDUCATION and/or EXPERIENCE

Associate degree or equivalent from two years college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and comprehend instructions, short correspondence, and memos.  Ability to speak effectively, present information in one on one and small group situations to employees.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide.  Ability to calculate figures and amounts such as discounts and interest.  Ability to compute rate, ration, and percentage.

REASONING ABILITY

Ability to define, as well as solve problems, collect data, establish facts and draw valid conclusions.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for long periods.
• Ability to lift 25 pounds.
• Close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate noise from office equipment. Light traffic.