Lead Case Manager - Youth Outreach Engagement Specialist - Community Teamwork Inc

Youth Services program is EXPANDING!!!

We are seeking a Youth Outreach Engagement Specialist - Lead Case Manager who will be responsible for outreaching, engaging homeless and at-risk youth and young adults (YYA) within the North Middlesex and Merrimack Valley regions. The Youth Outreach Engagement Specialist will provide direct care services both at the Youth Opportunity Center and within the community, meeting young people where they are at in supporting youth to access basic survival needs, connections with mental health and substance use services and developing positive life skills towards stabilization.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

• Starting Pay: $26.50
• Casual work environment
• 4 weeks of Paid Time Off
• Medical
• Dental
• Vision
• Paid Life Insurance
• Tuition reimbursement
• 12 paid holidays
• Paid sick leave
• Career advancement and professional development
• 5% contribution to your 401K whether you participate on your own or not.
• Great co-workers and a great mission with an outstanding Community Action Agency
• 37.5 hour work week

Responsibilities include:

• Working with Homeless Youth and Young adults (16-24) with a trauma informed / strength based lens
• Supervise Outreach Efforts conducted by Youth Services staff
• Lead Outreach Trainings for Youth Services staff with a Trauma Informed lens
• Complete Street Outreach with Youth Services staff and partnering agencies
• Developing relationships with local agency partners and communities
• Data entry for Homeless Management Information Systems (HMIS)
• Participation in city, state and agency meetings
• Develop/Collaborate Engagement Efforts for Youth and Young Adults
• Support The Mill You day program as an extension of Outreach services
• Support in implementing youth groups focused on stabilization and healthy life styles
• Supporting youth and young adults within the community as needed ( ie: attend appointments, working on independence/life skills)

Qualifications:

• High School diploma or equivalent required.
• Prior relevant experience required.
• Strong community organizing skills.
• Sensitivity to the needs of diverse, low-income populations.
• Strong interpersonal, verbal, written, and negation skills.
• Effective customer service, interpersonal and communications skills- verbal and written.
• Ability to maintain confidentiality. Ability to meet deadlines and work under pressure.
• Desire to work with low income, culturally diverse, and at-risk families and individuals.
• Knowledge and experience working with low income, culturally diverse, homeless and at-risk youth and families.
• Demonstrated knowledge of community resources available to low-income individuals and families.
• Excellent customer service, organizational, oral and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficient computer skills required in basic computer software and data collection systems.
• Excellent crisis management skills.
• Bilingual (English/Spanish, English/Khmer, English/Portuguese) preferred.
• Valid Massachusetts drivers’ license.

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.