Lead Case Manager - Mid Florida Community Services

POSITION SUMMARY: Responsible for the completion of functional assessments, coordinating appropriate community-based services for functionally impaire...JOB STANDARDS:

Education/Experience: Bachelors Degree in Human Services or related field and four years Senior Services Case Management experience. An equivalent combination of education/experience may be considered.

Licenses & Certifications: Valid Florida drivers license and be insurable by Companys current carrier. Subject to Federal, State and Local legal requirements/background checks/clearance for working with a vulnerable population.

CRITICAL SKILLS, ABILITIES, & EXPERTISE:

Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Sitting, standing for long periods of time, use of fingers, arms, hands and legs and voice/talking are constant. Good eyesight (correctable) and hearing (correctable) are essential. Squatting, walking, handling, grasping, stretching/reaching, bending at the waist, driving and light lifting and/or carrying (up to 15 lbs.) are frequent. Pushing, pulling, kneeling, balancing, turning, feeling, medium lifting and/or carrying (up to 50 lbs.) are occasional.

Equipment: Computer, facsimile, copy machine, calculator, multi-line phone and other small office and instructional equipment and vehicle.

Skills & Expertise: Ability to work with limited direction. Knowledge of organizational methods. Skills in completing work with a high degree of accuracy. Ability to effectively communicate orally and in writing. Ability to establish effective working relationships with people, including supervisors, peers, vendors, and clients. Ability to compile data from various sources, departments, etc. Expertise in the operations of Word processing, and Window based applications. Ability to use and operate personal computer and general office equipment. Skills in customer service and dealing with difficult individuals. Ability to work in a multi-task environment. Ability to maintain client and staff confidentiality.

ENVIRONMENTAL JOB FACTORS:

Job Location: Various locations within Sumter, Lake and Hernando Counties. Position can be relocated at any given time for any reason with sufficient notice provided. Occasional travel to other counties may be required.

Work Environment: While performing the responsibilities of the position, these work environment characteristics are representative of the environment the employee will encounter. Office environment and working with others frequently. Working with office equipment is frequent. Occasionally outdoors and operates a vehicle.