Lead Care Manager and Scheduler - Addington Place of Edwardsville

**Job Title: Lead Care Manager and Scheduler**

**Location:** [Insert Location]

**Company:** [Insert Company Name]

**Job Type:** [Full-Time/Part-Time/Contract]

**About Us:**
[Insert Company Name] is dedicated to providing high-quality care and support services to our clients. Our team of compassionate professionals is committed to improving the lives of those we serve, ensuring they receive the best possible care in a nurturing environment. We are currently seeking an experienced and organized Lead Care Manager and Scheduler to oversee our care management team and coordinate scheduling services.

**Position Overview:**
The Lead Care Manager and Scheduler will play a crucial role in ensuring that our clients receive exceptional care while managing and optimizing the scheduling of care staff. This position requires a blend of leadership, communication, and organizational skills to effectively support both caregivers and clients. The ideal candidate will have a background in healthcare or social services and demonstrate strong problem-solving abilities.

**Key Responsibilities:**

1. **Leadership:**
- Supervise and mentor care managers and staff, fostering a positive team environment.
- Conduct regular team meetings to encourage communication and collaboration.
- Assist in the onboarding and training of new team members.

2. **Client Care Management:**
- Assess clients' needs and develop individualized care plans in collaboration with healthcare professionals and family members.
- Monitor and review client care plans regularly to ensure they remain effective and appropriate.
- Act as a point of contact for clients and their families, addressing any concerns or questions regarding care.

3. **Scheduling:**
- Develop and maintain efficient scheduling systems to ensure optimal care coverage for clients.
- Coordinate caregiver assignments based on client needs, preferences, and staff availability.
- Monitor staff performance and adjust schedules as needed to address call-outs or changes in client requirements.

4. **Communication:**
- Facilitate clear communication between clients, families, caregivers, and healthcare providers.
- Provide updates and reports to management regarding staffing, client care, and operational issues.
- Address conflicts or issues related to scheduling or care delivery promptly and effectively.

5. **Compliance and Quality Assurance:**
- Ensure compliance with all relevant regulations, policies, and procedures related to care management and scheduling.
- Participate in quality assurance initiatives and audits to improve service delivery.

6. **Documentation:**
- Maintain accurate and up-to-date documentation for all client interactions, staff schedules, and care plans.
- Utilize electronic health records (EHR) systems as required.

**Qualifications:**

- Bachelor’s degree in Nursing, Social Work, or a related field (preferred).
- Minimum of [X] years of experience in care management, healthcare administration, or a related field.
- Previous experience in scheduling or workforce management preferred.
- Strong leadership and team management skills.
- Excellent interpersonal and communication abilities.
- Proficient in Microsoft Office Suite and scheduling software (experience with [specific software] is a plus).
- Knowledge of relevant healthcare regulations and best practices.
- Compassionate, empathetic, and patient-focused approach.

**What We Offer:**

- Competitive salary and benefits package.
- Supportive and collaborative work environment.
- Opportunities for professional development and growth.
- [Insert any additional perks, such as remote work options, flexible hours, etc.]

**How to Apply:**
Interested applicants are invited to submit their resume and a cover letter detailing their relevant experience to [Insert Application Email/Link] by [Insert Deadline].

[Insert Company Name] is an equal opportunity employer and encourages applicants from diverse backgrounds to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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