Lead Business Analyst - Public Sector (CA) - Maximus
San Francisco, CA 94102
About the Job
The Lead Business Analyst will oversee business processes and operational activities for a statewide program, ensuring projects are completed on time, within budget, and according to specifications. This role will interface with Maximus and client program and IT resources, management teams, and other business partners on a regular basis to maintain good client relations, deliver project outcomes, and resolve any issues. The Lead Business Analyst will be responsible for leading a team of business analysts, who will be primarily responsible for performing operations analysis and developing required contract deliverables.
Available to work remotely in a virtual team and travel to client locations in California as needed.
Essential Duties and Responsibilities:
- Complete cost allocation plans for assigned clients.
- Obtain contract renewals for multiple clients.
- Manage relationships with multiple clients as well as project staff responsible for projects.
- Support leadership in ensuring that the project is delivered to specifications, on time and within budget.
- Track the status and due dates of projects.
- Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary.
- Facilitate regular meetings and reviews.
- Adhere to contract requirements and comply with all corporate policies and procedures.
- Evaluate employee performance and recommend employees' needs and development opportunities to leadership.
Minimum Requirements
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Ability to communicate well with multiple clients and consultants.
- Knowledge of state and local governments.
Additional Minimum Requirements:
- 7-10 years as a Business Analyst (BA) for Public Sector and Operations
- 5+years leading teams of 3+ BAs projects statewide or regional public sector programs.
- 5+ years directly working w/stakeholders to analyze operations and business process including Ops policies, procedures.
- 3+ years of experience performing operation activities involving large public sector projects.
- Experience managing IT systems and operational programs for public sector projects.
- Strong consultation and client relationship skills.
- Proficiency with MS Office, including Visio and Project.
- Available to work remotely in a virtual team and travel to client locations in California as needed.
- Certified Business Analyst Profession (CBAP) from IIBA or Project Management Professional (PMP) certification from PMI.
- Experience working w/programs providing services for deaf and disabled clients.
- Knowledge of and experience with:
- California Public Utilities Commission (CPUC) regarding the Deaf and Disabled Telecommunications Program (DDTP).
- California Relay Services (CRS).
- Customer Contact Center and Customer equipment distribution center.
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EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
120,000.00
Maximum Salary
$
150,000.00