Lead Business Analyst - Cell, Gene and Advanced Therapy Patient Services Hub at MCKESSON

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job title: Lead Business Analyst - Cell, Gene and Advanced Therapy Patient Services Hub

Current Need:

McKesson’s Cell, Gene and Advanced Therapy Patient Services Hub is seeking a dedicated and experienced Senior Business Analyst. The primary responsibility of this role is to manage the requirements lifecycle of our manufacturer customers for therapy-specific hub program implementations, capturing and analyzing manufacturer patient services hub requirements and effectively communicating and prioritizing these requirements to the hub delivery team. This role is pivotal in ensuring that our patient services hub meets the unique needs of manufacturers within the specialty drug business.

Key Responsibilities & Job Description:

• Gather, document, and analyze manufacturer requirements for the  Patient Services Hub.
• Serve as the primary liaison between manufacturers and the hub delivery team to ensure clear and effective communication.
• Develop comprehensive requirement specifications and ensure they are understood and met by the delivery team.
• Collaborate with cross-functional teams including project managers, developers, and quality assurance teams to ensure successful project delivery.
• Conduct regular meetings with manufacturers to understand their evolving needs and provide updates on project status.
• Ensure all project documentation is maintained and updated regularly.
• Provide insights and recommendations to improve patient services based on feedback and data analysis.
• Maintain a strong understanding of industry trends and regulatory requirements related to specialty drugs and advanced therapies.
• Support the training and development of junior business analysts and other team members.

Critical skills required & Qualifications:

• Minimum of 5 years of working experience with pharmaceutical manufacturers in the specialty drug domain.
• Strong in Salesforce Health cloud or speciality pharmacy experience in preferred
• SFDC (Salesforce) Admin certification is required.
• Proven experience in capturing and translating business requirements into technical solutions.
• Outstanding customer-facing communication skills, with the ability to articulate complex concepts to non-technical stakeholders.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Bachelor’s degree in Business Administration, Information Technology, or a related field. Master’s degree preferred.

Preferred Skills:

• Experience with cell and gene therapy or other advanced therapies.
• Familiarity with healthcare regulations and compliance standards.
• Project management certification (PMP, Agile, etc.) is a plus.

Relocation is not budgeted for this role.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

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