Lead Bartender - The Delegate Hotel
Frankfort, KY
About the Job
Cypress & Oak, the restaurant at The Delegate Hotel is hiring for a Lead Bartender.
Summary:
The Lead Bartender is responsible for ensuring the bar and its employees provide high-quality drinks and service. This position also helps guests be aware of and choose menu items, takes orders and makes guests feel taken care of during their visit/experience. Front of house staff is friendly, courteous, helpful, timely and works in a professional manner resulting in a very high level of guest satisfaction.
Essential Duties and Responsibilities:
- Demonstrate genuine hospitality during every interaction with our guests; including greeting guests, taking food and beverage orders, answering questions, thanking guests, and inviting them to return upon their departure.
- Welcoming guests, reading and listening to people to determine beverage preference, making recommendations, and taking drink orders.
- Abide by all State and Federal Liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Trains other bartenders.
- Attend pre-shift meeting to review/communicate information regarding service, VIPs, and Specials.
- Adhering to all food safety and quality regulations.
- Handling cash and credit card transactions.
- Record drink orders accurately into POS system.
- Maintaining a clean working environment, cleaning bar, tables, washing glasses, and equipment.
- Prepare the following before and during service; fruit, syrups, garnishes, glassware, bar equipment, and all other preparation tasks instructed by Beverage Manager, FOH Manager or General Manager.
- Respond promptly to guest requests in a polite and professional manner.
- Upsell drink and food items at the bar.
- Arrange glasses and bottles into an attractive and functional display.
- Perform basic cleaning tasks as needed or instructed by management.
- Answer guest questions about food and beverage preparation details and communicate specific guest needs to the kitchen and bar.
- Consistent productivity
- Other duties as assigned.
Skills and Experience:
- High School Diploma
- Knowledge of standard drink recipes.
- 3 Years of Restaurant Bartending Experience.
- 3 Years of customer service experience.
Key Competencies:
- Excellent problem-solving and decision-making skills.
- High level of accuracy/attention to detail.
- Communication Skills
- Interpersonal Skills
- Proficiency in a fast-paced environment.
About you
- You're a people person at heart and enjoy collaborating with other creatives to meet our collective goals and thrive in the market.
- You're energized by fast-paced environments and lofty goals.
- You're fun.
Free To Be, Inclusion & Diversity
As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
Our Company: Weyland Ventures, Weyland Ventures Hospitality, Common Bond Hotel Collection.
Weyland Ventures is a multi-disciplinary real estate development firm known for creating unique mixed-use properties in urban areas across the nation. Considered experts in the use of historic tax credits, new market credits, and other layered financing methods, the company is able to tackle tough projects that typically wouldn't be considered viable to other firms. Our projects incorporate residential, commercial, retail, and entertainment venues that often create new and vibrant neighborhoods while preserving the community's unique heritage.
Are you ready to join our team?
If you feel that you would be right for our company, please fill out our 3-minute, mobile-friendly application. We look forward to meeting you.