Lead Banquet Houseperson - La Cantera Resort & Spa
San Antonio, TX
About the Job
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.Overview:
Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with La Cantera Resort & Spa Food and Beverage standards and company policies and procedures. To ensure the function room is set according to guest expectation and La Cantera Resort & Spa Standards. To set up, tear down, and clean all space associated with banquets and conventions.
The Accounting Supervisor shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting the resort as both the Destination and Employer of Choice!
Essential Job Functions:
- Oversee the cleaning function rooms prior to set-up.
- Oversee the Houseperson’s sets of equipment to daily work sheet.
- Monitors the refreshments of meeting rooms during meals and breaks.
- Break down meeting rooms as soon as possible after end of a function.
- Completes special projects as directed by department leaders.
- Ensures all convention material boxes, programs, from hotel receiving docks, registration areas, guest rooms or suites are moved.
- Caring for the equipment.
- Accommodates special customer needs, hanging banners for meetings and food/beverage.
- Service every function according to La Cantera Resort & Spa Service standards.
- Responsible for set-up and breakdown of tables in the meeting rooms according to BEOs and guests’ requests.
- Responsible for controlling all aspects in the execution of banquet set up of functions.
- Effectively supervise the Housepersons during all food and beverage service.
- Assist the management in the complete operation of the Banquet Department.
- Responsible for adhering to hotel policies and procedures.
- Responsible for adhering to all liquor liability laws.
• Is at least 18 years old.
• Possesses the ability to accurately follow both verbal and written instructions.
• Is comfortable thriving in a fast-paced work environment.
• Has a flexible schedule, including availability for evenings, weekends, and holidays.
• Displays a passion for delivering exceptional guest experiences.
• Is capable of standing for extended periods, with intermittent walking and stair climbing.
• Can regularly lift and carry up to 25 lbs. at shoulder height, and up to 50 lbs. frequently.
• Is adept at bending, squatting, pushing, and pulling as needed.
• Achieved TABC Certification.
• Attained Food Handler’s CertificationPossessing all necessary city, county, state, or other mandated licenses.