Lead Apartment Service Technician - Morguard Residential

Morguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities' success.

Now hiring an experienced Lead Maintenance Technician to support maintenance operations for our residential community.

We're Hiring

An HVAC Certified Lead Maintenance Technician to manage the work orders, preventative maintenance, and day to day work load of the onsite team under the direction of our Community Manager.

Hours:

• Full time, Monday through Friday, from 8:00 AM to 5:00 PM with an hour off for lunch.

In this role, you will be required to participate in the On-Call Rotation.

• Take turns responding to On-Call Emergencies, one-week rotation
• Each On-Call Rotation earns an added On-Call Stipend – paid directly to you even if you're not called to the property

We're looking for you

To help maintain the highest standards for our apartment community. You'll also be responsible for routine maintenance and called to assist with any capital improvement projects onsite.

We need your strong work ethic, customer service for our residents, and a good foundation in general appliance repair, painting, plumbing, and ac diagnostics and repair.

Some of your responsibilities include:

• Being thorough and courteous; we need you to accurately assess the root cause of each work order that comes in and do your best to close it out and improve our residents' homes
• Walk the property each day; know your grounds and your buildings and clear away any trash or debris that you find.
• Manage the inventory of vacant apartments; assist with the turn-around process or schedule any required contractors as needed. Inspect all vacant units before the move in to maintain quality
• Respond to assigned work orders or general maintenance in a timely manner and always communicate with your Maintenance Supervisor or Property Manager as things move forward or take longer to complete than anticipated
• Work with the Regional Maintenance Supervisor on any special projects or property wide routine maintenance as necessary

Above all, you will be responsible for staying in sync with the company’s and the community’s operating and safety policies and procedures and for adhering to federal, state and local laws pertaining to the operation of the community and Fair Housing.

Experience & strengths you'll need:

• HVAC Type I and Type II/EPA Universal Certification; a CPO certification is highly preferred but not required.
• Valid Driver’s License & ability to respond to after hours or weekend emergencies
• Well versed with troubleshooting major appliances, water heaters, boilers, and AC units.
• Direct previous experience on a garden-style apartment community
• A dedication to company goals and values and a commitment to the success of each associate as a member of the team
• Good communicator and listener with strong customer service skills
• General knowledge or direct experience of plumbing, drywall repair, painting, carpentry, pressure cleaning, or minor electric troubleshooting and repair
• Possess and continually improve the technical skills necessary to perform assigned maintenance

This position makes use of onsite golf carts for purposes of property tours and inspections. The identified candidate is required to provide proof of a valid Driver's License in good standing for consideration of hire.

Why you should join Morguard

At Morguard, our employees are our greatest investment. We make people our priority and strive to create a culture of respect, health and safety, and equal opportunity to support employees to meet their goals.

When you join Morguard, you join a strong and committed team and will have access to:

• Employer Provided Medical Insurance Options
• Excellent culture that supports a work-life balance with time off for Summer Hours, Vacation, Personal, Sick Leave, and Paid Holidays
• Education Reimbursement Program
• Dollar for dollar matching 401k Savings Plan with immediate vesting
• Opportunity to live onsite within portfolio with our Employee Discount

All job offers are subject to a pre-employment drug test and criminal/credit background check.

*Morguard is an equal opportunity employer

+This job description is intended to describe the nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all responsibilities required of the job. Job descriptions may also be rewritten periodically to reflect any changes in the position’s duties.

Morguard is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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