Le Petit Bleu General Manager - Commander's Palace
New Orleans, LA 70115
About the Job
A Commander’s Palace Market
The General Manager oversees the team culture, daily operations, and financial success of the restaurant and retail store.
Duties/Responsibilities:
- Hire, train, supervise, and assist employees in guest service, store maintenance, product knowledge, and product placement.
- Interviewing/Recruiting new employees and appraising staff performance.
- Implement cross-training of employees when possible to maintain productivity at all times.
- Focus on exemplary guest service and recovering dissatisfied guests. Proactively seek ways to provide better service and promote the store and product line.
- Maintain safety, cleanliness, sanitation, and food and beverage quality standards.
- Provide effective coaching and counseling to the staff.
- Ensure staff complies with company policies and store procedures.
- Coordinating daily front and back-of-the-house operations.
- Develop and maintain staff schedules focused on business-level spikes throughout the day, holiday sales, and other cycles that may impact business levels.
- Ensure employee hours are being tracked accurately and reported to payroll timely.
- Order and control all operating supplies, food, beverage, and retail products.
- Implement inventory plans for on-site and off-site products, maintain proper inventory levels, ensure stocking shelves and backup inventory is handled with care and accuracy, implement purchasing plans, and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
- Contribute to revenue growth and manage all controllable costs. Identify ways to eliminate waste to maintain profitability.
- Operational understanding of income statements.
- Demonstrate a high level of knowledge regarding all food, beverage, and retail items.
- Demonstrate a high level of familiarity with and the ability to perform all front and back of the house positions.
- Proficient in POS, IT systems, online ordering dashboards, MS Office, Outlook.
- Ensure proper cash handling and end-of-day cashouts are correctly completed.
- All opening and closing procedures.
- Completes all other projects/tasks as assigned.
Specifications:
Education: High school diploma or equivalent.
Experience: Two years of experience in retail management. Additional experience in managing a café or fast-casual restaurant is preferred.
Commander’s Palace can offer you:
- Free mental health resources
- Career Pathways for growth within our company
- Aqua Blue U Training Classes (internal training & development program)
- Health Benefits (Medical, Dental, Vision, and Employee Assistance Programs)
- 401K plan with a company match so you can start saving for retirement
- Paid Vacation Time
- Paid Sick Time
- Employee Meals
- Employee Discount
Commander's Palace, nestled in the middle of the tree-lined Garden District, has been a New Orleans landmark since 1893. Known for the award-winning quality of its food and its convivial atmosphere, the history of this famous restaurant offers a glimpse into New Orleans' storied past and has been the go-to destination for Haute Creole cuisine and whimsical Louisiana charm. The winner of seven James Beard Foundation Awards, Commander's Palace has evolved into a culinary legend.
When Ella, Dottie, Dick and John Brennan took over personal supervision of the restaurant in 1974, they began to give the splendid old landmark a new look both inside and out including painting the outside the iconic "Commander's Blue."
Now under the watchful eye of co-proprietors Ti Adelaide Martin and Lally Brennan, the Brennan family's dedication to perfection has never wavered. A steady parade of renowned chefs - Emeril Lagasse, Paul Prudhomme, Jamie Shannon, Tory McPhail and now Chef Meg Bickford - have made Commander's Palace the world-class restaurant what it is today and its leading-edge Haute Creole cuisine reflects the best of the city.