Law Firm Receptionist - Pitzer Snodgrass PC

Job Title:

Law Firm Receptionist

About Us:

Pitzer Snodgrass, P.C., is a prestigious law firm known for delivering exceptional legal services in civil defense litigation. Our team of dedicated professionals works collaboratively to provide comprehensive legal solutions to our clients. We are seeking a professional and personable receptionist to join our front office team and be the first point of contact for our clients and visitors.

Job Description:

As a Law Firm Receptionist, you will be responsible for providing outstanding front desk service and administrative support. Your role is essential in creating a welcoming environment and ensuring smooth day-to-day operations within the firm.

Key Responsibilities:

• Client Interaction: Greet and welcome clients, visitors, and vendors in a professional and friendly manner.
• Telephone Management: Answer, screen, and direct incoming calls to the appropriate personnel. Take and relay accurate messages as needed.
• Appointment Scheduling: Manage and coordinate appointment schedules for attorneys and conference rooms.
• Document Handling: Receive, sort, and distribute daily mail and deliveries. Assist with the preparation and processing of legal documents and correspondence.
• Administrative Support: Provide general administrative and clerical support, including data entry, filing, opening cases, running conflict checks, and maintaining office supplies.
• Client Assistance: Assist clients with inquiries, provide basic information about the firm, and ensure they are comfortable while waiting.
• Office Coordination: Maintain a clean and organized reception area. Ensure all office equipment is functioning properly. Assist with firm events.
• Confidentiality: Handle sensitive information with the utmost discretion and in compliance with legal and ethical standards.

Education: 

High school diploma or equivalent required. Associate or bachelor's degree preferred.

Experience: 

Previous experience as a receptionist or in a customer service role, preferably in a law firm or professional services environment.

Skills:

• Excellent verbal and written communication skills.
• Strong organizational skills and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with practice management software such as Centerbase, Tabs, Clio, etc.
• Ability to remain calm and composed under pressure.
• Strong attention to detail and problem-solving skills.

Why Work With Us:

• Competitive salary and benefits package, PTO and 401k match.
• Opportunity to work in a dynamic and collaborative environment.
• Quarterly firm social events and opportunities for volunteer work.
• Paid parking with 24/7 access to one of the most conveniently located downtown garages.

EEO Statement:

Pitzer Snodgrass is committed to the principles of equal employment. We comply with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), sexual stereotyping, pregnancy (including childbirth, lactation, and related medical conditions), marital status, physical or mental disability, genetic information (including testing and characteristics), association with anyone who is a member of a protected class, AIDS/HIV status, veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. Pitzer Snodgrass is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.