Laser & System Product Engineer - Flag Solutions

RESPONSIBILITIES:

• Technical support of Laser and System product lines.
• Communicate with customers and field sales staff during the pre-sale and post-sale phases to understand application needs, providing responses in coordination with Field Sales, Engineering, and Applications Lab.
• Validate new products against marketing requirements; review and recommend product changes
• Assist Product Manager with development and review of product specifications and sales and marketing strategies.
• Assist in the development of technical marketing materials including datasheets and application articles. Provide solution and application inputs to marketing for generating communications and collateral materials.
• Testing and analysis of competitive products.
• Provide technical support for seminars, workshops, trade shows and sales meetings.
• Develop technical materials for presentation to customers and sales representatives supporting product launches and ongoing sales efforts.
• Provide project management support to Engineering and Manufacturing Departments.
• Provide technical information support to Customer Service.
• Other projects and activities as assigned by the management team.

EDUCATION, EXPERIENCE, & SKILLS:

• BS Degree in Mechanical/Electrical/Material Science Engineering or equivalent required.
• 3 to 5 years' experience in Product Management, Engineering or Applications.

REQUIREMENTS:

• Strong organization skills, excellent customer service approach, can-do attitude.
• Experience in specifying, operating, designing, or maintaining equipment for industrial production and automation.
• Excellent communications skills, including writing and presenting technical product and service information to engineers, operators, and senior business managers
• Ability to research and solve technical problems for internal and external customers.
• Superior time management and follow-though with ability to accomplish day-to-day tasks while continuing to make progress, and bring to completion, longer term projects.
• EXCEL, WORD, and CAD experience, preferably SolidWorks.
• US passport and ability to travel.