Landscaping Production Manager - Granite Hills Group

Job Description – Hybrid Account/Production Manager 

Company Description: 

Granite Hills Group (GHG) is the re-branded landscaping company formed in 2021 by the merger of several family-owned landscaping companies based in Spartanburg, SC; Charlotte, NC; and Raleigh-Durham, NC. The Spartanburg office was formerly Sodfather Landscaping.  The new partnership is the platform from which GHG will become the dominant commercial landscape company in the Carolinas while retaining the culture of a family-owned business. Each branch has a landscape construction division and maintenance division and as such provides turnkey landscaping services from project groundbreaking through ongoing maintenance 

Summary 

The Hybrid Account Manager/Production Manager is the vital connection between our crews and our customers.  Serving as the primary point of contact for their accounts, these managers translate customer needs to the crews serving those properties, thereby ensuring the we provide excellent customer service and quality standards.  This manager is responsible for achieving revenue, profitability, and contract renewal goals through the delivery of outstanding service and strong client relationships. 

Client Service and Retention 

· Drive customer satisfaction and retention by understanding the individual needs of our customers 

· Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving 

· Promote high standards for customer service, safety, and company culture and core values in a positive team environment 

· Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions 

· Maintain landscape quality audit process to identify property maintenance needs and enhancement opportunities 

· Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately prices 

Behaviors and Motivations 

· Thought Provoking: Capable of making others think deeply on a subject 

· Innovative: Consistently introduces new ideas and demonstrates original thinking 

· Team Player: Works well as a member of a group 

· Enthusiastic: Shows intense and eager enjoyment and interest 

· Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well 

· Goal-Oriented: Inspired to perform well by the completion of tasks 

· Self-Starter: Inspired to perform without outside help 

· Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business 

· Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization 

WHY APPLY FOR THE POSITION? 

• Earn a competitive base pay from day one. 
• Career advancement opportunities for people with strong work ethic, great attitudes, and aptitudes. 
• Eligibility to participate in a bonus program based on performance. 

• 401K with 4% automatically vested company match. 
• Generous PTO 
• Company paid holidays. 
• Medical, dental, vision and life insurance coverage options are available. 
• Sign-on bonus based on experience 

• Room for growth. 

EQUAL OPPORTUNITY STATEMENT 

Granite Hills Group provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristics protected by federal, state, or local laws. 

Job Type: Full-time 

Salary: $45,000.00 - $55,000.00 per year 

Benefits: 

• 401(k) 
• 401(k) matching 
• Dental insurance 
• Health insurance 

• Life insurance 
• Paid time off 
• Vision insurance 

Experience level: 3 – 5 years, preferably as a crew leader

Schedule: weekdays Monday through Friday starting at 7:00 a.m. with shared responsibility (on a rotating basis) for closing and peak-season Saturdays (as-needed only). 

Travel requirement: no overnight travel except for occasional company meetings.