Landscape Account Manager - The Contractor Consultants
Norcross, GA
About the Job
Grow Your Career with Us! Join Lawn Capital LLC as a Landscape Account Manager
Job Title: Landscape Account Manager
Company Name: Lawn Capital LLC
Salary: $55,000.00-$65,000 per year
Full Job Description
Lawn Capital is currently seeking a dynamic and experienced Landscape Account Manager for our landscape maintenance department. The Landscape Account Manager will serve as the primary contact for Lawn Capital clients and crews, focusing on building and sustaining long-term client relationships, generating ancillary sales, and overseeing field operations to ensure the highest quality of service.
Who we are:
Lawn Capital LLC was formed in 2012 and has quickly grown to be one of the premier maintenance and landscaping companies of Decatur, GA. Our team has more than doubled in the last year and nearly all promotions come from within. A job here is more than a paycheck, but instead an opportunity to begin a career in an exciting, fast-paced company that values and rewards each and every one of our team members.
- Client Relationship Management: Develop and maintain strong, long-term relationships with clients by conducting regular site walkthroughs to ensure quality and service expectations are consistently met.
- Sales and Proposals: Proactively create bids and proposals for site enhancement ideas for existing customers and seek new client leads and opportunities.
- Contract Renewals: Ensure renewals of current accounts within the maintenance department portfolio by maintaining excellent client relations.
- Safety Compliance: Provide and maintain a safe environment for employees, customers, and the general public, adhering to all safety protocols.
- Customer Communication: Regularly communicate with property managers or homeowners to address their needs and expectations, ensuring client satisfaction.
- Problem Resolution: Manage and resolve customer problems or concerns promptly and effectively.
- Team Management: Track crew progress, make strategic day-to-day decisions for the maintenance team, and coach and develop team members.
- Schedule Management: Maintain, optimize, and adjust maintenance routes for each crew to ensure efficient operations.
- Inventory Management: Purchase and record inventory levels of consumable items used during maintenance operations.
- Experience:
- Minimum of 3 years of supervisory experience in the commercial landscape industry.
- Minimum of 3 years of customer service, management, or leadership experience within the landscaping industry.
- Proven track record in landscape management and maintenance.
- Skills:
- Strong leadership and team development skills.
- Excellent customer service and communication skills.
- Ability to create and present proposals and bids.
- Strategic thinking and problem-solving abilities.
- Licenses:
- Valid Driver's License required.
- B2B Sales: 3 years of experience in business-to-business sales, preferably within the landscaping industry.
- Medical, Dental, and Vision Options - with company assistance.
- 4x10's Potential with Three Weekends (seasonally)
- Overtime Potential
- Company Team Events
- Performance Bonus
- Continued Training at Lawn Capital University
- Full Time
- Mon - Thurs - 4 x 10's Schedule!
- Friday/Saturday for weather delays and overtime potential
- In Person
- Decatur, GA, 30030