Laboratory Supervisor - UnityPoint Health

Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list). o not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.

% of Time

(annually)

Supervision

· Supervises technical staff including competency, training, certification and scheduling.

· Develops laboratory procedures and assures checkoff of procedures done in a timely manner.

· Maintains performance improvement and quality assurance documentation for the laboratory.

· Hires new employees and performs evaluations, disciplinary actions, and staff orientations.

· Responsible for lab meetings and communication of information to laboratory staff.

· Ensures inspection readiness, assures quality patient testing and collection, and proper follow up for variances involving the laboratory.

· Supervises ordering and resulting of proficiency testing in the laboratory.

· Performs master scheduling and timekeeping, reviews budgetary items, and makes recommendations for improvements.

· Helps evaluate new analyzers and test platforms.

· Serves as laboratory safety coordinator and accreditation assistant.

· Coordinates community wellness program.

· Works with medical director and other pathologists to help integrate pathology.

· Works with clinics to help provide support for their laboratory needs.

· Other duties as assigned

60%

Pre-Analytic workflows

· Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc.).

· Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.

· Collaborate with nursing services to receive and issue blood products.

· Performs venous and capillary blood collections independently for patients of all ages within specified safety parameters, timelines and pace.

· Performs sample processing, aliqouting, and sample preparation for transport.

· Oversees the collection of urine drug screens and breath alcohol, complying with DOT regulations and/or company protocol.

· Utilizes supply items in a cost effective manner, recognizing when to reorder, and assisting with unpacking and/or restocking items.

· Demonstrates knowledge of computer programs for patient identification, registration, order, sample tracking and reporting test results.

· Achieves basic understanding of lab tests to answer patient questions in an easy to understand way.

10%

Analytic workflows

· Uses good laboratory practice to perform all levels of testing in accordance with procedures approved by Laboratory Director and within manufacturer specifications.

· Performs and documents routine instrument maintenance as assigned.

· Troubleshoots and resolves instrument and equipment issues.

· Assists with the review or writing of procedures as requested.

· Strong knowledge of computer systems used on analyzers, LIS and HIS.

· Monitors technical practices to meet necessary standards, recommendations and requirements of voluntary and government agencies (CAP, TJC, CLIA).

· Works closely with testing personnel with lab procedures/tests/training

20%

Post Analytic workflows

· Follows appropriate reporting protocols including critical value reporting.

· Able to review reports for errors.

· Understands the Quality Management System.

10%

Basic UPH Performance Criteria

· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

· Demonstrates ability to meet business needs of department with regular, reliable attendance.

· Employee maintains current licenses and/or certifications required for the position.

· Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

· Completes all annual education and competency requirements within the calendar year.

· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities

Foster Unity:

· Leverage the skills and abilities of each person to enable great teams.

· Collaborate across departments, facilities, business units and regions.

· Seek to understand and are open to diverse thoughts and perspectives.

Own the Moment:

· Connect with each person treating them with courtesy, compassion, empathy and respect

· Enthusiastically engage in our work.

· Accountable for our individual actions and our team performance.

· Responsible for solving problems regardless of the origin.

Champion Excellence:

· Commit to the best outcomes and highest quality.

· Have a relentless focus on exceeding expectations.

· Believe in sharing our results, learning from our mistakes and celebrating our successes.

Seize Opportunities:

· Embrace and promote innovation and transformation.

· Create partnerships that improve care delivery in our communities.

· Have the courage to challenge the status quo.

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

Associate degree or equivalent and

Graduate of an accredited Clinical Lab Science program

Or

Qualify as Testing Personnel under Federal Register Sec 493.1489 & General Supervisor under Federal Register Sec 493.1461

Bachelor’s degree in medical technology or clinical laboratory science.

Experience:

Two years’ experience in Clinical Laboratory.

Previous experience overseeing Laboratory sections.

License(s)/Certification(s):

Valid driver’s license when driving any vehicle for work-related reasons.

MLS (Medical Laboratory Scientist) /MT (Medical Technologist) / MLT (Medical Laboratory Technologist)

Knowledge/Skills/Abilities:

Writes, reads, comprehends, and speaks fluent English.

Basic computer skills and knowledge using word processing, spreadsheet, email, and web browser.

Previous experience with Clinical Laboratory Improvement Amendments laboratory regulations.

Other:

Ability to use customary equipment to perform essential functions of the position.