Laboratory Assistant Coordinator - UnityPoint Health

Laboratory Assistant Coordinator

Full Time; 1st Shift; 8:00am-4:30pm; FTE 1.0

Location: Rock Island, IL

The Laboratory Assistant Coordinator assists the Laboratory Assistant/ Phlebotomist in process improvement of the pre-analytic, analytic and post analytic clinical laboratory services. Specifically, the Laboratory Assistant Coordinator assures those processes related to specimen handling/retention; quality control, POC testing, and result reporting in compliance with CAP. The Laboratory Assistant Coordinator shall work at the Laboratory Assistant/ Phlebotomist to fulfill strategic and performance improvement initiatives. Promoting the philosophy and achieving the objectivesestablished the Management team is foremost among these responsibilities along with solving practical and strategic problems, resolving conflict and constructively leading change. 

Why UnityPoint Health? 

• Commitment to our Team –For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcarefor our commitment to our team members. 
• Culture – At UnityPoint Health, you matter.Come for a fulfilling career and experience a cultureguided by uncompromising values and unwavering belief in doing what's right for the people we serve. 
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 
• Development – We believe equipping you with support and development opportunitiesis an essential part of delivering a remarkable employment experience. 
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work. 

Key Accountability - Leadership 

• The Laboratory Assistant Coordinator, Laboratory:

• Works up to 20% on administrative activities and 80% on clinical workload as scheduling, staffing and workload allows.

• Assists Laboratory Assistant Lead in the day to day operations of the Phlebotomy department

• Assists in attaining the institutional goals by recommending and promoting the development, preparation, implementation, and attainment of departmental goals, policies, and projects so as to improve quality, availability, and accessibility of services and information.

• Is a key figure in ensuring that timely and accurate clinical information is provided to healthcare professionals to ensure patient care, patient and provider satisfaction is maintained at highest

• Assists with the resolution of complex Phlebotomy problems and issues, utilizing resources as needed and providing consultation and advice.

• Assists the Laboratory Assistant’s in developing and assuring the continuing effectiveness of all Phlebotomy, clerical and quality improvement activities in the Laboratory.  These activities include equipment and test validation, staff training, troubleshooting, procedure updating, result reporting, and quality assurance documentation is kept as appropriate.

• Supervise phlebotomy training for staff.

• Assist with training new employees, being helpful and supportive in the teaching of all new associates. 

• Assists with associate screening, hiring, orientation, training and competency evaluation.

• Communicates clearly, openly, and consistently with management and staff to assure common access to hospital and department information to promote trust and confidence.

• Recommends or modifies policies to enhance the effectiveness of present operations.  

• Recommends and adjusts department procedures and services as necessary for improved patient care, physician relations, efficiency and cost effectiveness.

• Evaluates employee performance following orientation and annually, using established performance criteria and ensuring all staff meets expectations. 

• Evaluates and improves workflow of pre-analytic, analytic, and post-analytic processes for accuracy and timeliness in support of operations.

• Evaluates and maintains all process change in Medialab documentation control.                                                   

• Demonstrates behavior consistent with Trinity’s Standards of Behavior, FOCUS and AIDET practice.     

• Performs other duties as assigned   

Key Accountability – Compliance/Strategy 

• Complies with procedures and services in consultation with the assigned Laboratory Asst. Coordinator. 

• Performs technical procedures within specified turnaround time for assigned area.

• Assures that QA guidelines are strictly followed. 

• Is responsible for executing and monitoring technical practices of the department in order to meet necessary standards, recommendations and requirements of voluntary and government agencies (ie. CAP, JCAHO)