Lab Phlebotomist, Certified - Orlando Health

The Certified Laboratory Phlebotomist performs laboratory specimen collection following approved policies and procedures. At least 80% of productive time is performing phlebotomy procedure.

Schedule: Monday through Friday 3:00pm to 3:30am; working 3x12s. ED Phlebotomy Team.

Essential Functions

• Perform peripheral IV insertion.
• Ability to work outside the immediate laboratory setting.
• Communication with immediate supervisor on any issues that may impact patient care.
• Provides support in the areas of patient registration, demonstrates a thorough knowledge of third party reimbursement requirements and regulations
• Demonstrate knowledge of specimen collection and handling requirements.
• Knowledge of hospital and laboratory information systems, specimen processing, billing, reference testing and scheduling.
• Maintains appropriate supplies.
• Maintains positive customer service relationships at all times and proactively responds to customer service issues.
• Trains staff as required.
• Ability to work flexible hours to meet the needs of the department.
• Ability to coordinate, organize and perform any outreach phlebotomy service required.
• Coordinates laboratory specimen collection for inpatient and outpatient settings
• Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
• Acts as liaison between the laboratory, physicians, nursing personnel, other ancillary departments, clients and vendors outside the laboratory.
• Follows established policies and procedures to meet regulatory and accrediting agency requirements.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• May perform bed side testing, such as glucose.
• Responsible for maintaining an active role in the laboratory Quality Improvement Program.
• Documents specimen quality issues.
• Adheres to infection control and safety practices and keeps a clean and organized work area.
• Maintains confidentiality of patient record, hospital and departmental matters at all times.
• Maximize productivity, customer satisfaction, and profitability.

Education/Training
High School graduate or equivalent.

Licensure/Certification

• CPR certification.
• Phlebotomy certification from American Society for Clinical Pathology (ASCP), the National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT) or any certification program requiring a phlebotomy rotation with minimum of 100 patient collections and a requirement of continuing education to maintain certification.