L3 Technician (Desktop Support) at The Peak Organization
Evans, LA 70639
About the Job
Peak Systems is a technology staffing, and managed services consulting firm, connecting technical consultants with nationwide opportunities and supporting enterprise clients in various industries.
We are currently seeking candidates to be engaged on site at a major Financial Institution in the Vernon Parish LA area. The Level 3 technicians will work independently in managing and performing Desktop support tasks for our client. Duties and requirements are below. This is a long term, 40 hours a week assignment (with the possibility of overtime).
Location: Vernon Parish, LA 70639
Position: L3 Tech (Desktop Support)
Hours: 8am-5pm, regular business hours, 40 hours a week (with possibility of overtime)
Pay Rate: $23+ an hour depending on experience
Job Description:
- Resolve daily Operational service issues.
- Attend Customer Desktop Operational meetings as required.
- Communicate issues back to PMO as they develop.
- Responsible for the repair of Intel based Desktop PC’s running various versions of Microsoft Windows from the following Vendors but not limited to IBM, Dell HP, Compaq, Toshiba.
- Responsible for repairing local and network printers.
- Required to perform administrative duties accurately and timely such as inventories, audits, call management ticket updating and closure, asset management, timecards.
- Responsible for all depot activity at their assigned site.
- Ensure compliance with all customer security, personnel, data protection and asset management policies.
- Requires only minimum management supervision to accomplish assigned tasks.
Experience and Training:
- A+ Certification
- Pass OEM certification courses on Laptops and Desktops within 30 days from hire date.
- 3 years Break fix and/or IMAC experience on Intel based products and printers.
- Capable of installing and customizing Microsoft Office suite of products.
- Capable of imaging and performing data backup and restores.
- Capable of setting up HP printers both via the printer console and the PC to enable end user printing.
- Good communication and writing skills.
- Intermediate networking skills.
Interested candidates must submit their resume in WORD format. Once your resume is received, you will be contacted by a Project Coordinator to complete the preliminary phone interview process.
