L2 technical Support Network Smart Hands and Feet - Olathe, KS - Resource Logistics, Inc.

We are looking for a technician to join the Data Center Operations team. You will have the opportunity to install, decommission and re-purpose IT equipment. You will be able to provide users with technical hands-on support, while providing excellent customer service. Our technicians also support , destruction, file transfers, facility visitors and general operations. Team members will have opportunities to work to improve the efficiency and utilization of the Data Center.

Responsibilities

Racking and stacking of network devices

Cable patching

High-speed single option transport/fiber experience

Physical layer troubleshooting

Equipment disposal activities

The installation of patching cables between network equipment and end device

The installation of power cables from equipment to power supply in rack

Install/swap out, troubleshoot, and de-install devices (e.g., computers, cables, boards, routers, switches and etc.)

Requirements

Requires appropriate equipment and training with high speed fiber optic transport

o The ability to clean high speed single mode optical connections

o The ability to measure, transmit and receive on high speed optics

o The knowledge and experience to work safely with high speed single mode long range optical lasers

Strong troubleshooting background

Must be proficient in utilizing technical tools such as board management controller (BMC), cable testers, and fiber testers.

Requires experience in working in a data centers

o Must understand cable patching processes and procedures

o Must have a basic knowledge of data communications networking.

Must be able to assist in troubleshooting issues

Must understand network terminology

Must be willing to work in an on-call situation which includes nights and weekends.