KYC / Quality Control Analyst - The Ashlar Group
Miami, NY 33131
About the Job
Client - Major Financial Firm
Duration - 6 + months (possible extension)
Location - Miami, FL 33131
Rate - $15.38/hr on W2 (OT past 40 hours = $23.07/hr)
Job Description:
***Bilingual in English / Spanish is a requirement. Must be articulate within the language requirements, and display a high degree of competency in communications, both read, oral and written. 100% bi-lingual.
KYC Quality Control ( "QC ") Analyst work to ensure high quality standards are maintained for KYC and Enhanced Due Diligence (EDD) casework conducted by KYC analysts.
The QC Specialist will review cases for adherence to EDD procedures and ensure analyst conclusions are clear, complete and supported by the information in the file.
The QC specialist will also identify and escalate critical issues to their Quality Control Supervisor. The QC specialist will assist in identifying problem areas and risks associated with processes and make recommendations to improve quality of KYC analyst file work.
KYC QC Specialists will serve as a key support resource for delivering training and guidance to KYC analysts. The KYC QC Specialist will decrease regulatory and reputational risk by exercising sound judgment in approving/rejecting submitted cases.
The QC Specialist operates in a team environment and has regular interaction with Business, Operations and AML Compliance management, as well as KYC and QC teams. The QC Specialist should be able to work under minimal supervision.
Qualifications:
Minimum 2 to 5 years of Business Banking and Customer Service experience. Candidate must have performed well in previous service or sales-related functions, requiring direct customer contact demonstrating customer advocacy competencies. Proven success in a client-focused environment.
Strong knowledge of AML Policies and processes
Understanding of Bank's policies and procedures
Strong PC Skills. Must display ability to work with systems, prior experience in accessing customer service profiles, and databases a must.
Bachelor's Degree or equivalent experience
Bilingual in English / Spanish is a requirement. Must be articulate within the language requirements, and display a high degree of competency in communications, both oral and written.
Highly effective verbal and written communications skills
Duration - 6 + months (possible extension)
Location - Miami, FL 33131
Rate - $15.38/hr on W2 (OT past 40 hours = $23.07/hr)
Job Description:
***Bilingual in English / Spanish is a requirement. Must be articulate within the language requirements, and display a high degree of competency in communications, both read, oral and written. 100% bi-lingual.
KYC Quality Control ( "QC ") Analyst work to ensure high quality standards are maintained for KYC and Enhanced Due Diligence (EDD) casework conducted by KYC analysts.
The QC Specialist will review cases for adherence to EDD procedures and ensure analyst conclusions are clear, complete and supported by the information in the file.
The QC specialist will also identify and escalate critical issues to their Quality Control Supervisor. The QC specialist will assist in identifying problem areas and risks associated with processes and make recommendations to improve quality of KYC analyst file work.
KYC QC Specialists will serve as a key support resource for delivering training and guidance to KYC analysts. The KYC QC Specialist will decrease regulatory and reputational risk by exercising sound judgment in approving/rejecting submitted cases.
The QC Specialist operates in a team environment and has regular interaction with Business, Operations and AML Compliance management, as well as KYC and QC teams. The QC Specialist should be able to work under minimal supervision.
Qualifications:
Minimum 2 to 5 years of Business Banking and Customer Service experience. Candidate must have performed well in previous service or sales-related functions, requiring direct customer contact demonstrating customer advocacy competencies. Proven success in a client-focused environment.
Strong knowledge of AML Policies and processes
Understanding of Bank's policies and procedures
Strong PC Skills. Must display ability to work with systems, prior experience in accessing customer service profiles, and databases a must.
Bachelor's Degree or equivalent experience
Bilingual in English / Spanish is a requirement. Must be articulate within the language requirements, and display a high degree of competency in communications, both oral and written.
Highly effective verbal and written communications skills
Source : The Ashlar Group