KTS Communications Spec - Kettering - ADMINISTRATION - FT/Days - Kettering Health

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Department Overview:

The Communications Specialist is a supportive role within the Communications Center whose responsibilities include coordinating and directing EMS crews, monitoring crew locations, and distributing calls appropriately for Kettering Transportation Services.

Job Specific Duties:

• Demonstrates effective verbal and written communication skills.
• Triage and prioritize EMS response procedures to illnesses or injuries.
• Displays a working knowledge of service areas, including facility locations, municipal regulations, local procedures and geography.
• Demonstrates ability to handle multiple tasks.
• Maintains strict confidentiality in accordance with HIPAA regulations, as well as sensitive company and employee information.

Job Requirements:

• High School diploma or GED
• Medical terminology, preferred
• Ambulance billing/revenue cycle experience, preferred
• EMS/private transport experience, preferred