[Korean Bilingual] Cloud PC Admin (NJ) - cesna
Englewood Cliffs, NJ
About the Job
[Position]
Cloud PC Admin
Title : Specialist to Manager level
[Location]
Englewood Cliffs, NJ (Onsite)
[About Our Client]
The company leads customer business innovation with great agility by combining promising domestic and foreign DX technology such as AI, Data, and Cloud with IT service expertise.
[Job Summary]
Individual will be responsible for IT Support management for the enterprise environment.
This person will also be responsible for project base task, project coordination, vendor control and project scheduling.
The ideal candidate will have excellent communication skills, the ability to work on projects
(as well as daily operations), and a solid understanding of enterprise system and some knowledge of network to support the day-to-day environment.
[Job Description]
- Manage MS Azure cloud environments in accordance with company security guidelines
- Day-to-day activities that provide support to our clients related Azure VDI, O365 and general IT issues
- Troubleshoot Windows OS base laptops, wired/wireless LAN, Cloud service and any other office IT
related device.
- Configuration, maintenance, and optimization of the Office 365 suite within the organization
- Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive
measures
- Provides all level of technical supports for the customers
- Coordinate with HQ for projects
- Managing IT help desk team and evaluate performance
- Develop daily, weekly, and monthly reports on help desk team’s productivity
[Qualifications]
- Related bachelor’s degree; or 3~4 years related experience and / or training; or equivalent
combination of education and experience
- 3~4 years of experience in enterprise helpdesk environment or Information Technology
- Strong troubleshooting methodology is required
- Individual must possess a broad knowledge of enterprise equipment
- Knowledge in Enterprise AD environment
- Experience in Microsoft Azure VDI, Microsoft O365 suite
- Great Communication and presentation skill and must be a team player.
- The position will require traveling, weekend work and after hours work time to time to respond urgent
issues.
- Fluent in Korean/English
[Preferred Qualifications]
Microsoft Certified Professional (MCP)
Security
CCNA
Proficient knowledge and understanding of MS Office and other standard software.
Proficient knowledge and understanding of MS Azure and O365
Understanding of Active Directory and Windows System Infrastructures
[What's On Offer]
1. Health/Dental/Vision Insurance from 1st day
2. Life Insurance
3. 401K / after 90 days
4. Lunch Allowance
5. Phone Reimbursement
Apply online or feel free to contact misaki.russell@cesna.com directly for more information about the opportunity.
Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
Cloud PC Admin
Title : Specialist to Manager level
[Location]
Englewood Cliffs, NJ (Onsite)
[About Our Client]
The company leads customer business innovation with great agility by combining promising domestic and foreign DX technology such as AI, Data, and Cloud with IT service expertise.
[Job Summary]
Individual will be responsible for IT Support management for the enterprise environment.
This person will also be responsible for project base task, project coordination, vendor control and project scheduling.
The ideal candidate will have excellent communication skills, the ability to work on projects
(as well as daily operations), and a solid understanding of enterprise system and some knowledge of network to support the day-to-day environment.
[Job Description]
- Manage MS Azure cloud environments in accordance with company security guidelines
- Day-to-day activities that provide support to our clients related Azure VDI, O365 and general IT issues
- Troubleshoot Windows OS base laptops, wired/wireless LAN, Cloud service and any other office IT
related device.
- Configuration, maintenance, and optimization of the Office 365 suite within the organization
- Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive
measures
- Provides all level of technical supports for the customers
- Coordinate with HQ for projects
- Managing IT help desk team and evaluate performance
- Develop daily, weekly, and monthly reports on help desk team’s productivity
[Qualifications]
- Related bachelor’s degree; or 3~4 years related experience and / or training; or equivalent
combination of education and experience
- 3~4 years of experience in enterprise helpdesk environment or Information Technology
- Strong troubleshooting methodology is required
- Individual must possess a broad knowledge of enterprise equipment
- Knowledge in Enterprise AD environment
- Experience in Microsoft Azure VDI, Microsoft O365 suite
- Great Communication and presentation skill and must be a team player.
- The position will require traveling, weekend work and after hours work time to time to respond urgent
issues.
- Fluent in Korean/English
[Preferred Qualifications]
Microsoft Certified Professional (MCP)
Security
CCNA
Proficient knowledge and understanding of MS Office and other standard software.
Proficient knowledge and understanding of MS Azure and O365
Understanding of Active Directory and Windows System Infrastructures
[What's On Offer]
1. Health/Dental/Vision Insurance from 1st day
2. Life Insurance
3. 401K / after 90 days
4. Lunch Allowance
5. Phone Reimbursement
Apply online or feel free to contact misaki.russell@cesna.com directly for more information about the opportunity.
Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
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Source : cesna