Knowledge Manager - Synertex LLC

Synertex is seeking a Knowledge Manager to work with a Government Intelligence Community client in Bethesda, MD.

Benefits include competitive PTO, 11 Paid Government Holidays, a 401k with 6% match, and a comprehensive list of health care options.

Clearance: TS/SCI with a Polygraph

RESPONSIBILITIES:

• Develop, manage, update, and maintain KM systems (e.g., SharePoint sites, databases, and internal websites) that can serve as repositories for storing, sharing, and utilizing data.
• Advise how best to utilize KM tools that will enhance information sharing of analysis, assessments, legislative materials, policies, strategies, budget materials, IT information, and other relevant documents.
• Train system users, which may include IC partners, providing user guides as needed.
• Integrate information with other databases, as required.
• Utilize automated tools and visualizations to facilitate users' access and ability to analyze information holdings.
• Employ specific tools for unique office needs, as required, which may include interoperability with or ability to share information with other IC or state and local partners.
• Create and maintain virtual communities of interest to enable the government customer and its partners to collaborate, store, search, and discover information; share lessons learned and best practices; and report and track metrics to assess progress against various programs, policies, and strategies.
• Develop simulations and exercises to test database readiness and communication channels.
• Continuously identify opportunities to improve exchanges of information across systems as well as the Government and private sectors.
• Maintain and update an orgranization-wide repository for instructions, Internal Process Documents (IPDs), and policy memorandum.
• Build data repositories for a variety of mission needs that easily and automatically generate a variety of visualizations to support analysis, reporting, and briefings.

REQUIREMENTS:

• Active TS/SCI with Polygraph
• BA/BS and 3+ years of experience or no degree and 9+ years of experience.
• Entry level experience with Knowledge Management processes and methodologies to include organizational studies and evaluations, system design and procedures, work simplification and measurement studies.
• Excellent oral and written communications skills, to include preparing operations and procedures manuals to assist management in operating more efficiently and effectively.
• Working knowledge of quality control/testing to provide feedback on the functioning of web features in displaying content.
• Excellent process-oriented organizational skills to ensure well-organized repository and pipeline of content for review and upload.
• Demonstrated open communication and effective collaboration with team members and supervisors to enable continuous performance improvement.
• Employ specific tools for unique office needs, as required, which may include interoperability with or ability to share information with other IC or state and local partners.