Knowledge and Content Manager - Koch Engineered Solutions

Koch Engineered Solutions (KES) is seeking a Knowledge and Content Manager. As the Knowledge and Content Manager you will work directly with the Knowledge Management Lead to develop and maintain a robust set of knowledge management resources to support the effective application of business processes and utilization of ERP and Edge Applications. You will play a pivotal role in managing knowledge and fostering learning across the organization. Partnering with key organization capabilities, your primary objective will be to provide tactical support to ensure the availability of accurate and up-to-date reference material, procedures, and best practices across the organization.

Our Team

The KES Equipment Technology & Services (ET&S) Business Process Excellence (BPX) team is responsible for actively leading ERP-related projects globally in partnership with KES IT leaders to ensure the Value Bets for those projects are achieved or exceeded.

This role on the ET&S BPX team is highly cross functional in nature requiring global collaboration with multiple departments including, but not limited to: IT, Commercial, Project Management, Engineering, Manufacturing, Supply Chain, and Finance.

What You Will Do

• Content Creation: Create and curate content such as user guides, manuals, training materials, and best practices documentation to support E1 users at all levels.
• Knowledge Capture: Collaborate with Super Users, system administrators, and end-users to capture and catalog E1-related knowledge and insights.
• Content Organization: Organize and categorize knowledge assets within the E1 knowledge management system to facilitate easy access and retrieval by users.
• Training and Support: Develop and deliver training programs and support resources to educate users on E1 functionality, processes, and workflows.
• Change Management: Support organizational change initiatives related to E1 system updates, upgrades, or enhancements by providing relevant knowledge and resources to users.
• Communication: Serve as a key liaison between regional teams and the global super user network, communicating updates, progress, and challenges related to knowledge management initiatives.

Who You Are (Basic Qualifications)

• Proven experience in knowledge management, learning and development, or a similar role within a global organization.
• Strong understanding of learning methodologies, adult learning principles, and knowledge sharing technologies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels.
• Analytical mindset with the ability to gather and interpret data to drive informed decision-making.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.

What Will Put You Ahead

• ET&S product portfolio knowledge.
• Experience with content creation and management tools such as SharePoint, Confluence, Adobe Acrobat, Camtasia, etc.
• Experience in manufacturing or engineered-to-order business models.
• Experience working in or with energy, chemical, or other related industrial industry.
• Experience with IT projects and ERP software implementation, maintenance, or usage.
• Ability to lead and participate in global cross-functional teams, leveraging transparency and collaboration to achieve results.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

As a Koch company, Koch Engineered Solutions is a dynamic network of businesses that work together to create an ecosystem of domain expertise to increase operational efficiency, improve safety, reduce waste, and reduce emissions.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information.

#LI-DL1