Kitchen Manager - Chick-fil-A
North Little Rock, AR 72117
About the Job
At Chick-fil-A, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business. We also offer many other great benefits such as:
- A fun work environment where you can positively influence others.
- Flexible schedules which include being closed on Sundays.
- Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
- Competitive pay. We pay based on education and availability. To receive top pay individual must be available to work anytime between 5:15am until 10:30pm Monday through Saturday.
Requirements and Responsibilities:
We are looking for applicants who exhibit the following qualities:
- Consistency and Reliability
- Cheerful and Positive Attitude
- Values Teamwork
- Loves Serving and Helping Others
Applicants must be able to:
- Smile
- Create and Maintain Eye Contact
- Make Emotional Connections with Guests
- Honors and encourages others to follow the visions and values of the restaurant
- Ability to multitask & quickly, yet thoroughly
- Team-oriented, adaptable, dependable, and strong work ethic
- Ability to communicate effectively with guests and team members
Applicants will also be expected to be able to work on their feet for several hours at a time. Prior experience is preferred, but not necessary.
We ask you to:
- Have a Associates Degree and/or 4 year degree preferred/ or work related experience
- Have the ability to communicate effectively in English/ Bilingual Spanish is a bonus
- Be at least 18 years of age
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 10-65 lbs.
- Have a valid driver's license, reliable transportation and proof of insurance
The Kitchen Manager is responsible for
- Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
- Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.
Those behaviors include:
- Sense of Urgency that creates surprisingly fast Speed of Service
- Attention to detail that ensures preparation and production procedures are followed
- Execution of systems that ensure a refreshingly clean environment
- Maintaining a work environment that ensures and promotes food safety
- Vigilant attention to the organization and appearance of the kitchen
As a Restaurant Manager you will:
- Demonstrate a passion for the business and managing the overall operations
- Find, train, develop and recognize the best people
- Manage daily activities to ensure guests receive excellent customer service
- Demonstrate a strong awareness and concern for food quality and safety
- Adjust to multiple demands and shifting priorities
- The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours.
Behavior Characteristics:
- Work a maximum of up to forty hours + overtime (if needed) per week in the restaurant
- Allocate at least two hours per week to planning
- Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
- Combine critical thinking and practical leadership to create a culture of innovation
- Effectively coach and give direction
- Intentionally and methodically grow and nurture relationships with the staff
- Be able to connect with a multicultural team
- Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
- Enthusiastically and passionately lead the Kitchen team
Additional Responsibilities:
- Inventory management
- End-of-Month counts and input
- Maintaining accurate transfer logs
- Effective & efficient ordering
- Maintaining a LEAN production environment
- Coaching, evaluating, and providing accountability for all kitchen Team Members
- Troubleshooting and repairing equipment and facilities
- Ensure all necessary preventative maintenance and cleaning on a per set schedule.
Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.