Kitchen Manager - Cinemark USA, Inc

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A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary:

The Kitchen Manager runs our busy back of house operations located in the restaurant within our theatre. They are the heart of our restaurant operations. As the leaders of the kitchen, they are the culinary experts who keep our kitchens in pristine operating conditions. Kitchen Managers motivate the employees and manage the costs to ensure the overall financial success of the operations.

Responsibilities:

The essential duties and responsibilities of a Kitchen Manager include, but are not limited to, the following:

• Oversees kitchen in multi-faceted Restaurant/Entertainment scene
• Monitors food safety for handling and preparation according to guidelines
• Conducts regular line checks, monitors stock levels, and manages inventory to ensure recipe adherence
• Schedules and appoints tasks and responsibilities to kitchen staff
• Cleanliness and maintenance of the kitchen which ensures equipment is cleaned daily, supplies stored properly, etc.
• Ensures efficient kitchen timing especially during peak hours to assure smooth seat side service
• Reporting to the General Manager, the Kitchen Manager will effectively and efficiently assist in running a busy, high-volume kitchen
• Communicates well with team to ensure Guests receive an extraordinary memorable dining experience
• Assists in the preparation of administrative and special reports
• Works hand-in-hand with the management team to drive financial results in the theatre to reach new heights
• Ensures that kitchen staff follow the dress code
• Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all kitchen staff fairly and consistently
• Reports all Employee relations issues to the General Manager and (In the absence of the General Manager, management should report Employee relations issues to www.convercent.com)
• All management members must follow the Employee Relations Reporting Protocol
• All management members are held at a high work ethic standard and code of conduct
• Consistently identifies and sanitizes Employee and Guest high-contact areas
• Properly utilizes Personal Protective Equipment while completing position-specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• Performs other work-related duties as assigned

Requirements:

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Minimum of 2-3 years of kitchen supervisory experience in a high-volume restaurant preferred
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Possesses hearing, visual, and sensory abilities to observe and detect emergency situations
• Ability to distinguish product, taste, texture, temperature, presentation, and preparation
• Finger/hand dexterity to operate kitchen machinery, knives, etc.
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Knowledgeable in safely handling kitchen equipment and maintaining supplies and equipment
• Excellent time management, organizational skills, and attention to detail
• Ability to recruit, train, and lead others
• Must be able to resolve conflict
• Bilingual English/Spanish preferred

Physical and Environmental Requirements:

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer