KITCHEN INSIDE SALES REPRESENTATIVE - ALVIC
Orlando, FL 32801
About the Job
The Kitchen Sales Representative will design, estimate, and sell kitchen and bathroom projects, creating functional, safe, and aesthetically pleasing spaces by assessing space requirements, determining optimal furniture placement, and selecting decorative items, all while adhering to relevant blueprint, building code, and inspection requirements
Duties and Responsibilities:
· Meet potential clients and gather information about their needs
· Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
· Works with clients to determine initial goals and requirements for the space to be designed
· Introduces and presents products to clients, answering questions and closing sales transactions.
· Prepares sketches or other visual aids to demonstrate preliminary designs to client
· Consults with client to select materials and furnishings
· Uses design applications to prepare and illustrate final plans
· Communicate with clients and branch co-workers, as appropriate, demonstrating an exceptional customer service
· Assist in managing customer traffic at assigned showroom and proactively leads showroom tours with prospective clients
· Determines timelines and project costs and presents accurate estimates to clients
· Orders or obtains necessary materials, adhering to project and budget specifications
· Maintains current knowledge of trends and materials, techniques, and other developments in company products
· Generates accurate estimates by introducing the orders in the system, obtain client’s approval and collect deposits
· Updates CRM system by entering prospect and customer information and documents all relevant interactions including follow ups
· Proactively leads showroom tours with prospective clients
· Acts as a facilitator for lunch and learns to architects and designers
· Follows up on claims for those orders already delivered which presented issues in coordination with the quality department
· On occasion, visits clients at desired location
· Performs other related duties as assigned
· Coordinate with the Logistics Department the delivery of orders
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