Key Sales Account Manager - TrueCommerce, Inc.

Our Sales team is expanding and creating new opportunities for successful sales professionals to join our winning team. The Key Sales Account Manager will support the retention and growth a key customer base across multiple industries. This role will be focused on building extensive rapport with large enterprise clients. This role is a critical role on our install base team that will manage many well-known global brands!

This role will have competitive salary and unlimited earnings, including accelerators and Presidents Club for over achievement of sales goals.

As a Key Sales Account Manager, you will:

• Meet or exceed monthly sales quotas.
• Maintain an acceptably high level of sales activity.
• Build and maintain a robust sales funnel.
• Proactively contact current customers to discuss areas of customer improvement that would benefit the customer.
• Conduct effective sales presentations via telephone and Zoom with current customers.
• Highly responsive to customer requests via email and tasks.
• Maintain a high level of opportunity follow-up to ensure all opportunities are updated.
• Be a trusted advisor and advocate for the customer both internally and externally.
• Ensure customer satisfaction to the best your ability in the role and get ahead of issues early.
• Continually updating CRM (NetSuite) with notes and activities.
• Attend sales department meetings and educational activities to stay up to date on the latest developments and trends within the industry.

Requirements for success (5-7 years):

• 5-7 years Account Management Experience in Existing Sales.
• A genuine desire to build relationships with existing customers.
• Ability to leverage MEDPICC or previous experience with MEDPICC preferred.
• Previous experience managing enterprise level customers and the ability to expand an account required.
• Ability to manage multiple complex projects at a time and maintain detailed documentation; organizational skills a must!
• Strong closing and customer service skills.
• Proven overperformance in exceeding sales quota.
• Strong technical aptitude is a must!
• Enjoys proactively reaching out to customers to recommend new solutions and upselling.
• This individual enjoys solution selling and thrives on change.
• A "Call First" mentality - enjoys building rapport with clients and answering questions via phone call or email as needed.
• Proven ability in building client rapport.
• Working knowledge of EDI is very helpful.
• Willingness to dedicate extra effort beyond normal working hours.

Education

• BA/BS degree or equivalent work experience

Who is TrueCommerce?

TrueCommerce is the most complete way to connect your business across the supply chain, integrating everything from EDI, to inventory management, to fulfillment, to digital storefronts and marketplaces. We’ve revolutionized supply chain visibility and collaboration by helping organizations make the most of their omnichannel initiatives via business point-to-point (P2P) connectivity, order management, collaborative replenishment, intelligent fulfillment, and cross-functional analytics.  

Our culture and values are what set us apart!  TrueCommerce provides an open and positive work environment where providing employees with a work/life balance is key. Work is not only challenging, but interesting and rewarding as well.  It’s exciting for our employees to see how our products help customers grow their businesses.  We encourage employees to grow and develop by providing opportunities for advancement – and SALES is a team full of opportunities to grow your career.  Employees work in a team environment where they are able to celebrate their achievements as they work towards their goals.  Additionally, TrueCommerce organizes events throughout the year like global town hall meetings, team outings, holiday events, and opportunities to volunteer for charities. 

Come join our team!