Key Lead/Toy Ambassador - Kappa Toys

Come be a part of the Kappa Toys team!

Kappa Toys is in constant pursuit of “WOW”. Our expansion model is targeting the untapped demand for creative play and a return to spaces that are intentionally designed to remind you that anything is possible.

We take play seriously at Kappa Toys and interactive performance is part of everything we do from curating and pricing toys, opening and closing the store each day, making sure everything is tidy and sharing our passion and knowledge of toys with our visitors.

As part of this expansion we are searching for a Key Lead/Toy Ambassador for our new Kappa Toys inside Mall Of America.

What is a Toy Ambassador?

Kappa Toys Ambassadors take an active role in educating visitors on tips, tricks, and fun facts about our toys!

Our Toy Ambassadors are certified experts of play. Each ambassador has successfully completed a certification program designed directly with senior leadership of the companies that bring us the toys we love! As a toy ambassador you will also have the opportunity to give our certified brands feedback on toy mechanics, play and new product ideas!

What do Toy Ambassadors do?

Once certified our Toy Ambassadors share their knowledge with visitors at in person interactive play sessions in our store and at special events, and optionally online. We want all our visitors to feel like they are walking into the home of a friend! Toy ambassadors should be comfortable spending time getting to know our visitors, greeting each guest that walks past them and be willing to invite new guests to join a group, through authentic interactions.

Toy Ambassadors also help make sure the store always feels like a home about to have a party. This means that everything should be tidy because we are expecting guests! And of course our Toy Ambassadors are the experts on all the brands we carry and where they live in the store so they can offer recommendations and point visitors to the right section. As a Toy Ambassador you should also feel comfortable using a register to assist guests with purchases once the perfect toy has been selected.

As a part of your duties, you will be helping with day to day store operations at Kappa Toys. This will include stocking shelves, cleaning and maintenance, store display, cash handling and of course sharing your new found toy knowledge with customers and fans!

Work with adorable toys in an engaging environment with flexible hours.

Staff must be able to lift up to 30 lbs.

Must be 18 years or older to apply.

Please provide 3 professional references when applying.